I gave this recording app a try and although it worked it wasn’t really what I was looking for so I deleted it. Now it has been trying to hit my debit card repeatedly. I don’t want this app and deleted it why continue to try charging me for it??
Developer Response
Greetings!
Please note that deleting the app doesn't cancel the subscription. To disable the auto-renewal, please go to your Apple ID Settings > Subscriptions and cancel the subscription to our app.
Voice Recorder－Audio Memos TeamI'm not sure what I'm doing wrong but I'll record items that I feel are important from our 2 hour meetings and both times I was only able to record a few seconds and nothing else. I'm pausing it and then restarting throughout the meeting but only get 13 seconds of recording. Luckily I'm still taking notes but this app isn't worth it for me.
Developer Response
Greetings!
We're sorry to learn that using our app left you with a bad impression. We appreciate your input and are constantly looking for ways to make our app better and provide our customers with a better experience.
Voice Recorder－Audio Memos Team1. on the free trial I was instantly charged $7, which I will now need to chase down to remove. 2. there is no support or help offered. 3. The memo to iCloud did not work. 4. You cannot label the voice recordings. For me I want an app that allows you to keep your voice recordings and also provides a transcription to store elsewhere. 5. It’s possible they allow you to do some of these things but after multiple attempts to save files and re-name files I gave up as there is no support. BETTER OPTIONS EXIST, LOOK before you sign up to the NON FREE subscription.
Developer Response
Hi!
We value your opinions and sincerely regret any inconvenience. You can be confident that we're making changes to the app to make it better.
Kindly note that our Support Team is always ready to handle any of your requests at aremenkolksndr@gmail.com.
Voice Recorder－Audio Memos TeamI purchased the one year membership and after starting to transcribe a meeting, somehow after tot amount of time, it stopped and not records of the recording was there. The app show features that do not really exist.
I am disappointed and now I don’t know how to cancel my renewal and the link to the website seems a bad website.
I want to stop my membership.
Developer Response
Hi,
We're sorry if you found an issue with our app.
Please get in touch with us at aremenkolksndr@gmail.com if you can help us look into the situation more thoroughly.
Our development team will look into the situation and try to find a fix as soon as feasible.
Please note that you can manage your app subscriptions through your Apple ID settings as per App Store rules and regulations.
To cancel the automatic renewal subscription, visit the following link: https://support.apple.com/en-us/HT202039
Voice Recorder－Audio Memos team.Very difficult to unsubscribe and intentionally meant to get those who either don’t take the extra difficult effort to unsubscribe or those that just concede to pay what they thought was free . I expected some minor options w the free app then add ons later. Not the case. Look online and read other reviews for those that are continuously free w add on options. DO NOT RECOMMEND THIS PRODUCT.
Developer Response
Hi,
We apologize that you don't like our app and want to end your membership. Your comments are essential to the development of our software.
Please see Apple's cancellation guidelines. In the future, we want to make your experience better.
Best regards,
Voice Recorder－Audio Memos teamStops recording silently after 30 minutes then when restarting recording loses previous recording. I lost most of a 90 minute in depth discovery this way.
How can I write a review when I have not tried the app?
Developer Response
Hi,
We regret learning about your unpleasant experience.
Please provide us with additional details about the problem you encountered so we can try to fix it: aremenkolksndr@gmail.com
Voice Recorder－Audio Memos App team.The audio portion of this application works great however, I subscribed for its ability to be able to transcribe my audio notes. However, the application stops transcribing after one minute of recording. The audio still continues to record, but the transcribing completely stops.
I searched for instructions and couldn’t find any help to transcribe a voice recording I imported from iCloud. Had to cancel due to it not seeming to work with pre recorded voice memos. I gave it two star because it seems to work on recording I create with the app. I will need to keep looking for an app that can transcribe voice memos on my iPhone.
Developer Response
Hi,
We're disappointed to learn that you don't like our app.
Our staff is constantly striving to make advancements and give our users the greatest experience.
We value your opinions and will keep incorporating them into our app development.
Voice Recorder－Audio Memos App team.Wanted to use to record myself saying different mandarin phrases to see if I was right or not (use as a study tool) unfortunately it doesn’t pick up any of my mandarin or my wife’s, who is a translator by profession so I know hers is correct at the very least.
Developer Response
Hi,
We value your opinions and apologise for any problems you may have had with our software.
Your suggestions will be taken into account as we continue to enhance the app.
Voice Recorder－Audio Memos App team.
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Veronica0707
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EMTFred
Not getting the full product
BrianMButcher
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