Very unpredictable sometimes it works sometimes it doesn’t
Developer Response
Can you tell us more information why the app didn't work for you, please? Feel free to email us at summapp@42apps.io with your thoughts.I was impressed at first but the realized quickly that even with the premium subscription I purchased, I am receiving a very basic app and either limited or lazy programming. I can clearly hear what some conversations are yet the app fails to pick up that anyone is talking at all. Deleting the app and moving on.
Developer Response
Are you talking about the poorly functioning dictaphone?Used this app for the first time and amazing. Good for transcribing minutes
Developer Response
Thank you for feedback! Using the app to Record > Create a new speech record is useless with the constraint that the app must remain active. Managing to keep my phone from locking is too distracting during an interview. Decent transcription capability but the product is not mature enough to keep subscribing to premium features. Has failed once to complete upload, which also requires the app to stay active, though most uploads completed to the processing stage in a reasonable amount of time.
Developer Response
Thank you for the feedback. We will fix the screen lock issue when using the dictaphone in the next release!I had to transcribe audio minutes from our last team meeting and was in a time crunch when I reached out to a friend and asked if there was any way I could have it transcribed quickly. She responded, oh yeah, there are a lot of Apps in the app store, go check it out. I did and I am so happy I found summarizer. It’s perfect for my needs. Happy in Long Island.
Developer Response
Thank you! Wishing you good weather on Long Island! Super easy to use and has a great interface. I wish that the audio recordings were available after you transcribe though.
Developer Response
Going to add this feature soon.
Thank you for feedback!) It’s simple and helps you get the information you need
Developer Response
Thank you) I love it the app but it’s not working for me right now
Developer Response
Apologies, please! Over the weekend, we encountered a problem with the server and for some time some requests did not work. We've fixed everything and made sure it doesn't happen again. As of now, everything is working great! We apologize for the inconvenience, we understand how it disrupted your plans :( Write us at mailto:summapp@42apps.io to receive a promo code for a free annual subscription as an apology.
Can someone please help me prevent my recorded meeting from getting deleted! I take important leadership meeting minutes using this app and twice now it has recorded the meeting but it staying stuck on the “Handling the record” page and just loading. It’s been buffering for 45 minutes now! I’m so upset! I trusted this app the assist me and it’s failing me!
Developer Response
Apologies, please! Over the weekend, we encountered a problem with the server and for some time some requests did not work. We've fixed everything and made sure it doesn't happen again. As of now, everything is working great! We apologize for the inconvenience, we understand how it disrupted your plans :( Write us at mailto:summapp@42apps.io to receive a promo code for a free annual subscription as an apology.
App wasn’t too bad but didn’t meet my needs in my short span of time. It said 14-day money back guarantee so I am concerned how this will go through considering I can’t do anything in the app. I ended my subscription but have no idea where to get my money back.
Developer Response
Hello!
You can cancel your subscription by navigating to the "Manage Subscriptions" section in your device settings.
For instructions on how to request a refund, refer to our guide. If you encounter any issues, feel free to contact us at summapp@42apps.io
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