Live Transcribe User Reviews

Top reviews

Very useful tool!

I’m in the trial phase but tbh … the app works far better than I expected it! … I still need to review at the end and I do take a few key notes but generally it captures and summarizes what is important so it saves time and effort!

Response from developer

We're glad to hear that you find our app useful and that it exceeds your expectations! Your feedback about the transcription and summarization features is much appreciated. If you have any suggestions for further improvements, feel free to let us know!

Overcharged

Applied for $19.99/week introductory offer and got charged for premium!!!!!! Now trying to contact the developer

Response from developer

Hello! We have introductory offer with 3-day trial, weekly, monthly and yearly subscription. Sorry for causing problems, contact us summapp@42apps.io and we will do everything to help you!

Pick a file keeps getting blanked out.

I have premium version and it’s random, I need to finish a project and is just blanked out.

Response from developer

Can you tell us more information how exactly the app didn't work for you, please? Feel free to email us at summapp@42apps.io with your thoughts.

Great app

Easy to use and very helpful

Response from developer

Thank you for your feedback, Bruna! We're glad you find our app easy to use and helpful. If you have any suggestions or need assistance with features like transcribe, voice 2 text, or audio to text converter, feel free to reach out!

Uploads take forever

I upgraded my account, but after a few transcriptions that took forever I am looking for a more efficient app. The uploads take a ridiculously long amount of time and I even adjusted my phone display settings to “never” so it wouldn’t auto-lock in the middle of an upload. After at least 30 minutes the video still had not uploaded and began to transcribe. Now granted this was an hour long video, if this file was too big there should be some type of notification to inform users. The shortest file I’ve transcribed was 30min and although the output was decent, I’m certain there are better apps that will deliver cheaper especially for a paid premium experience.
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Response from developer

Thank you for your feedback, Miss Amillion. We're sorry to hear about the issues with upload times. We understand how important efficiency is for transcriptions and voice-to-text conversions. We'll be conducting speed measurements and building benchmarks to address these issues. Additionally, please try using a different network for data transmission to see if that helps. If possible, please email summapp@42apps.io us with the file for assessment. Your input helps us enhance the user experience, and we'll take your suggestions into account for future updates. If you have any other concerns or suggestions, please feel free to share.

Terrible wouldn’t recommend not user friendly at all.

Simple concept bad execution

Response from developer

Can you tell us more information why the app didn't work for you, please? Feel free to email us at summapp@42apps.io with your thoughts.

Medical

Excellent app.

Response from developer

Thank you for your review! We’re thrilled to hear you find our app excellent. If you have any suggestions or feedback, feel free to share!

Hello why am I having issues with summarized after I upgraded?

Can't transcribe audio notes.

Response from developer

Thank you! Wishing you good weather on Long Island!

Good app

Very useful , thank you.

Response from developer

We're glad you find the app useful! Thank you for your feedback.

They charge you even if you cancel the subscription

I bought it for one week to try it, I cancelled the subscription the same week and they keep charging me week after week. Don’t trust them when say cancel anytime.

Response from developer

You can cancel your subscription through your device settings, in the "Manage subscriptions" section. Here is a helpful visual guide on how to request a refund, if you need: https://www.youtube.com/watch?v=SQvfPwbO1yk We, as developers, don't handle App Store subscriptions. The App Store fully manages this. Feel free to ask if you have any more questions. Our contact email is summapp@42apps.io, write us if you have some issues with refunds, please.

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