AMX 2.0 User Reviews

AMX 2.0

Aerovias de Mexico, S.A. de C.V.

Travel

Reference

Reviews Summary

Positive highlights

👍

This app hasFriendly, intuitive, and functional app

👍

This app hasEasier to use compared to previous version

🚀

This app hasAble to quickly get boarding pass

👍

This app hasImproved app experience

Negative highlights

🐛

This app hasLogin issues and app crashes

🐛

This app hasUnreliable and provides outdated information

🐛

This app hasUnable to perform basic functions like check-in

🐛

This app hasRedirects to website instead of booking in-app

🐛

This app hasMissing key features like Apple Pay and Apple Wallet integration

Top reviews

Most RecentHighest RatedLowest Rated

UX improvements but filled with bugs

The new app is just like the old one but with a better ux/ui.

The backend is still awful, you get the same errors that you had on the previous app. (Can't change your loyalty number to another airline, can't have spaces in the emergency contact name it logs you out for no reason etc)

It baffles me that a big airline can't figure out how to develop an app. While the rest if the world offer seemless experiences aeromexico struggles to provide very basic functionality to it's travelers. After traveling aeromexico for over 5 years I'm not surprised at all...

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atiliols

6 days ago

Native app with better UX

The previous app was built in some terrible web framework. It was worse than using the mobile website. The sessions kept breaking and the app would randomly reload in the middle of important flows like ticket purchasing.

This app is actually a native iOS app. It’s competent, and won’t randomly quit on you.

Whoever forced Aeromexico to publish a second 2.0 native app deserves a raise. This is so so much better to use.

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robertoryan

6 days ago

Great software

This is a great program
Now I’m able to check my miles with no problem at all , old Aeromexico software was bad
Thanks

LFMOLINA54

7 days ago

Diseñadora

Una aplicación amigable, intuitiva, clara y muy funcional! Excelente Aeromexico!

Susana Morfín

13 days ago

Response from developer

¡Muchas gracias por tus comentarios! Sigue pendiente de futuras actualizaciones que mejorarán tu experiencia.

Mejoras al app

Es mucho mas facil el uso de esta nueva version de del app de AMX

Margarita UO

13 days ago

Response from developer

¡Muchas gracias por tus comentarios! Sigue pendiente de futuras actualizaciones que mejorarán tu experiencia.

Can’t log in

After downloading the app, I attempted to log in, but it kept crashing. I tried repeatedly, but unfortunately, it still wouldn't work.

DCM05

19 days ago

Response from developer

Thank you for writing to Aeromexico! Could you please share us your AM Rewards number to the following email: amsoportedigital@aeromexico.com?

Useless app

This app is as useless as the original one. Full of undefined un explained error messages and that always provides outdated information about your flight. You will find that your flight is delayed literally anywhere else but the app.
Whoever developed this just scammed aeromexico

MauricioAus

19 days ago

Response from developer

Thank you for writing to Aeromexico! Could you please share us the reservation code where the problem occurred to the following email: amsoportedigital@aeromexico.com?

Worse apps among all airlines

Aeroméxico apps, the old one and the new one, are really bad. I travel a lot and sometimes have some problems with apps from other airlines, but they work well or very well most of the time. Aeromexico’s always gives me trouble, and most of the time I can’t do what I’m trying to do (for instance check in).

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Capi679

22 days ago

Response from developer

Thank you for writing to Aeromexico! Could you please share us the reservation code where the problem occurred to the following email: amsoportedigital@aeromexico.com?

Review

Terrible in comparison to all other airlines. If you book on the app or website you still need to add your flight to your profile. Why? New update doesn’t allow you to book in app. You need to open web page. Sorry, but for a premium airline you can do much better

Marcos 0371

25 days ago

Response from developer

Hello Marcos, our new app beta began with check-in and continues to evolve with new features. Shopping and Booking is set to launch in May 2025, so stay tuned for our next big update. As for communication between web and app, we’re also working on updating our technology. Currently, they run on two separate infrastructures, but the new app’s technology will support web by the end of 2025, bringing everything together seamlessly.

Genial

Inemeditamente le di 5 estrellas ya que al instante pude sacar mi boarding pass, cosa que nunca se pudo en el app anterior, bien por sacar esta nueva app, por cierto su app de las tablets de entrenamiento abordo de los aviones también es un dolor de cabeza con los AirPods, tarda muchísimo en conectarse y al estar ya conectados nunca se escuchó, aunque si controlaba el volumen y stop y play desde los mismos, ósea que si había conexión, y eso me ha pasado en diferentes vuelos

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heerreeraa

a month ago

Response from developer

¡Muchas gracias por tus comentarios! Sigue pendiente de futuras actualizaciones que mejorarán tu experiencia. Sobre el entretenimiento a bordo, compartimos tu feedback con el equipo correspondiente.