I downloaded this as my old v1 app was just saying I needed to add more information, despite EVERY field having a green check mark. This one is even worse. It asks for a six digit or 13 digit code or ticket number. But if you paste in the 13 digit ticket number it truncates it to 6 digits! But even if I manually type it in it won’t give my reservation (the v1 app found the same reservation). Clearly nobody on the development team has actually tried using this app as it simply doesn’t work.
This is a really good app. You can see the improvements from the first one to this one. I can’t wait to see when all the features will be enabled.
Aeromexico, you still hace the worst app on the airline industry !!!
The original Aeroméxico app was a disaster. This one’s even worse. Nonstop bugs, can’t do anything, not intuitive.
Developer Response
Thank you for writing to Aeromexico! Could you please share us the reservation code where the problem occurred to the following email: amsoportedigital@aeromexico.com? Stay tuned for future updates that will improve your experience.Please adjust your requirements for minimum characters in last name. Currently it’s set at 3 characters but some people have last names with 1 or 2 characters. Thank you.
Developer Response
Thank you for writing to Aeromexico! Stay tuned for future updates that will improve your experience.La función para escanear no sirve. Ea imposible poder realizar check in
Developer Response
¡Gracias por tus comentarios! Para Aeroméxico es muy importante mejorar tu experiencia digital, para dar seguimiento ¿podrías por favor compartirnos la clave de reservación donde se presentó el inconveniente al siguiente correo: amsoportedigital@aeromexico.com? Sigue pendiente de futuras actualizaciones que mejorarán tu experienciaThanks you Aereomexico for the excellent service and support to the customers
Developer Response
Thank you for writing to Aeromexico! Stay tuned for future updates that will improve your experience.Me encanto la nueva App. Mas rapida y mas simple para navegar y con menos errores !!!
Developer Response
¡Muchas gracias por tus comentarios! Sigue pendiente de futuras actualizaciones que mejorarán tu experienciaLa app manda errores al hacer el check in y no es posible terminarlo
Súper buena. Por fin una app rápida que no se traba para los pases de abordar.
Fatveg
Sur la lune
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