Another disappointed parent in the app
Joining the chorus of other reviewers who are disappointed in the lack of real-time updates. I also really wish we could add other family members/caregivers besides the parents to the app so they could get pictures and updates, or contact the school if they are doing pick up/drop off. Right now I have to send every Goddard email to our child’s grandparents if they want to see updates and keep up with what he’s doing at school; it’s become a chore.HannahLo84
Cumbersome with multiple kids
The daily summary & uploaded pictures are nice, but otherwise it is very cumbersome & downright difficult to enter drop-off notes as a parent with multiple kids. Tadpoles was far more user friendly as a parent.MGFmom
Can’t download photos anymore
I’m suddenly receiving nondescript errors when trying to download photos. Tried restarting phone, reinstalling the app, and changing photo access settings to no avail.Stascream
Why, Goddard, why? 😔
I wanted to wait at least a week of using this app before writing a review. We already had negative feelings transitioning from a platform we were happy with. There are a few positive things we have learned about this new app, however, the negatives outweigh the positives.
Overall, it’s not teacher/director friendly. There are way to many steps involved for a simple task. Items need to be in the main menu for quick references rather than going through hurdles for something we need to see often.
There are other platforms that offer better features and are easier to use. From a parent’s perspective it might seem like a good app, but from a users position it is way too difficult to use while managing a school/classroom.
It’s sad that Goddard has required us all to use an app that makes our job harder than it should be. This app was supposed to get information from our school’s database, however, many items have to be manually entered, again, adding more work than needed.WeMissTadpoles
Amazing for parents
I could not be happier. I get updates on my son, see photos, get to read notes on his day, and the portfolio feature is amazing! Thank you for keeping us connected in such a powerful way.StarbucksMamaof2
Doesn’t provide real time updates.
Why would you design a daycare app that doesn’t provide real time updates of your children or even just acknowledge the we’re checked in for the day??? Huge design flaw.Mofestiva
At least replicate the features from Tadpoles
Not useful. The previous platform that they were using is better than this app. I agree with other reviews. The updates are not dynamic in this platform. We only get them at the end of the day.S_D148
Yikes!
Just began at Goddard schools and I’m so surprised they use this app?! This is substandard quality.
If you’re new to daycare or preschool and this is your beginner app, you’re probably fine.
But if you’ve migrated from Brightwheel? Forget it. This app will feel like a total downgrade. 🤕E. Jacinto
Missing the important updates in real time
Other than a couple of pictures, I have no way to see how & what my child is doing, eating, learning, sleeping throughout the day which leaves me feeling very disconnected from her. I am considering switching daycares to a facility that provides real-time updates of these activities.hoanjack
No updates until the end of the day. Safety concern.
You won’t hear any news about your kid during the entire day!
It feels horrible if you are used to apps like Procare, where you get live updates about diapers, meals, community time, etc.
It can be a safety issue if you and your spouse take turns on drop off and pick up because you don’t even get a message for those.
We just started at Goddards this week, and it’s supposed to be a great school, but I’m already hugely disappointed. I don’t know if I’ll be able to stay in a school that won’t send news about my kid the entire day.
I would give zero stars if possible.Mary/55
