User Reviews: Fireflies

Top reviews

  • Not very helpful for the work I do and impossible to cancel

    I just didn’t find it that helpful and ended up getting charged for an entire year with monthly charges for an extra feature I didn’t sign up for.
    I had to get into a full on debate with Support to cancel. didn’t leave a great taste in my mouth.
  • Glitchy but very useful

    Please fix the bugs where it doesn’t let you upload or download after a little bit
  • Privacy Issues

    This cannot be used at all without granting access to your calendar which is a major privacy concern.

    I decided to try it and granted it access to my junk email account’s calendar. The performance was middling at best and it failed to process my very short (15 minutes) conversation. I will say that eventually the job did go through and I viewed it via a link to my email.

    It’s certainly not worth granting access to my main calendar when there are other apps that are more capable and less insistent on being creepy. The only way I would use this again is if I could do so without granting calendar access.
  • Lovely tool for personal archivists

    Wonderful tool for transcribing audio, and making the spoken word searchable. I’m a longtime paid web user and happy an app was launched.

    While optimized for videoconference calls, I use this for transcribing Voice Memos I record of lectures, live panels, and Q&As. I’ve built up a searchable, shareable, exportable database of thoughts and things I’ve heard.

    As others have pointed out: don’t put too much trust in the in-app recorder. Instead best to import audio files via share sheets from Voice Memos or other recorders, which it handles well.

    I wish they would chill on the bloated interfaces, and focus on rock-solid speed, search, and readability. We are talking about text here: the oldest content on the web.

    And focus the AI elsewhere please. I don’t need to chat with a transcript of my chat, but I would love if Mr. Fred could ascertain the names of of everyone in audio uploads.
  • Great Note taking assistant!

    Have been using for a couple of weeks and required an initial learning curve to tweak settings to ensure Fred (ai assistant) only showed up at the meetings I want him to. It is a great tool for producing minutes of our team meetings; just a quick proof read and adjustment and they were ready to share. Had an issue with transcription of one meeting that failed and had to use extra credits to get the summary and notes prepared but that was the only time it didn’t perform as expected. I’m a fan!!
  • Amazing app!

    Be sure to set a privacy setting. This app has become integral to my daily routine. I recommend it highly!
  • No privacy

    I use the web version and I realized it’s sending my meetings to everyone who works at the company, also to clients who participated in only a part of the meeting. There is no clear messaging on what is sent to whom, so I don’t feel safe using this app.
  • Good app but inconsistent

    Want to love this app but it consistently stops recording or crashes in the middle of meetings and then I lose all transcription data. Not good when you are depending on it to record for work and it fails you.
  • Cool features, but fails at its core function

    This app has cool features like a zapier integration. However, the app crashes when recording live meetings. I wanted to like this app, but the crashing is a massive NO. If you trust the app to fully transcribe your call and you don’t take notes, you’ll learn the hard way just as I did when the app crashes and you’re left trying to recall from memory actions items and other critical items discussed.
  • Fireflies is Amazing

    We started using Fireflies a year ago and it’s transformed our business. Now, adding the app has filled the only hole we had really discovered with it. The app is feature packed and worth the wait. Great job and thank you!

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