Video/Audio Sync Issues on AppleTV app
While the app has some improvements in terms of content… once you put a live game up full screen… you start to see the video stutter as if it’s buffering and before you know it… there’s almost a one minute delay between what you hear and what you see. So in other words… Video and audio get out of sync when going full screen on the AppleTV version of the app.
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Out of viewing area
I’ve owned this app since it came out. Sometimes it works, sometimes it doesn’t. So, if watching your team is important to you, find another source. It constantly says the games are not available in my area. I LIVE IN HENDERSON NEVADA!!!! I share my location. I’m so angry I get locked out of the games I pay for. The price isn’t a problem. I’d easily pay twice or three times as much if the app would just work. This is an ongoing problem that it seems like Knightime+ is not attempting to fix. And you can’t even talk to anyone at customer service to get them to fix it. They’ll get back to with in 2-3days if you’re lucky, which I have never been because they’ve NEVER gotten back to me. Why is it so hard to watch hockey in Vegas? This is ridiculous! It’s our home team, and it’s nearly impossible to watch!
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Glitchy and unreliable
Terrible! I’m currently trying to view the preseason opening game on the app. The game isnt being televised. Although I was charged for the app, it’s still as terrible and unreliable as it was last year. I live in Las Vegas and I can’t watch my team play?!? Everyone in my online hockey group 13,000+ people) os getting the same message that we are “outside of the viewing territory”. Ridiculous, frustrating, and a total waste of money. If you try to contact customer support, you get an automated message saying that someone will return your message in 2-3 days. Wow- thanks for nothing! Save your money and dont get this terrible app!!
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