Cudy User Reviews

Shenzhen Cudy Technology Co.,Ltd.

Top reviews

Most RecentHighest RatedLowest Rated

Internet speed BUG

Thanks for adding the internet speed meter to the app. However, I believe it’s buggy because the app's internet speed does not match that of the website version.

alim00X

21 days ago

Option request

Per clients real-time bandwidth check option.
Lots of thanks for review my request.

1卄卩愛尺卂1

24 days ago

Response from developer

We have plan to add this feature in near future. Please wait patiently

But very good product

Is better if work eSIM&eSIM TRANSFER

23East

25 days ago

App improvement

New features in the updated version. However, it still lacks some important functions like setting 2.4G or 5.0 G preferences by dvice, data usage by devices, QOS limit at less than 1 mbps etc

Zahurul M3000

a month ago

Response from developer

Dear, This is a technical issue about the router, not about the Cudy APP. Please feedback this issue to support@cudy.com.

SMS listing

Can’t find any option to see or send SMS.

Minhazur Rahman

a month ago

Response from developer

Dear,you can find it on the Web page ->General Settings-> Cellular ->SMS.

VPN

Why is there VPN tab so I can add NordVPN ?

Susu00042

2 months ago

Response from developer

Dear Susu00042, Thanks for your valuable feedback and we apologize for the inconvenience caused by this issue. We have read your comments carefully and reported this issue to our R&D team, we will follow up with them to resolve the issue. Cudy always welcomes communication with our users to improve the user experience. If you have any other suggestions about Cudy products or need to report bugs, please contact our technical support email ( support@cudy.com ) to get more timely feedback. Thanks again for your support and understanding.

Missing some important functionalities

The app is working well so far, but a few improvements are needed:

1. Device-specific bandwidth and limits: While the dashboard shows overall bandwidth usage, it is necessary to display the bandwidth consumed by each client individually. Additionally, there should be an option to set bandwidth consumption limits for each device.
2. Control over all clients: My mesh system includes a repeater, which appears as a client itself. However, the devices connected to the repeater are not recognized as individual clients, even though they receive IPs from the mesh system. This issue needs to be addressed.
3. VPN: The app currently lacks VPN settings. This feature should be added, along with a quick on/off toggle similar to the LED control.
4. Signal strength: The signal strength of all connected clients, especially for the spare mesh router, should be displayed. This information is essential for properly placing and orienting the router.

Show less

TM.Martin

2 months ago

Response from developer

We will seriously consider your suggestions, thank you for your feedback!

Need support?

Bought a M1800 today to pair with my M3000. Works well but the M1800 unit disconnects frequently and the LED dims while being in white color. Need to restart the unit to recoonect with the M3000 unit. The firmwares are updated for both units. What can be the solution?

On a separate note, i have anothe M3000 unit which is not turning on from yesterday. Checked the power cable and that is ok. Tried with reset as well. Not turning on!

Show less

Zahurul M3000

3 months ago

Response from developer

Dear, This is a technical issue about the router, not about the Cudy APP. Please feedback this issue to support@cudy.com.

Absolute trash

Sorry to say but can’t connect to my router after 3 days of trying. Can’t find my device.

ইয়াফি

3 months ago

Response from developer

Please check the model, hardware version and firmware version of your router? Maybe you need to update the firmware to support Cudy APP management. Please send us (support@cudy.com) the model and firmware version of your router, we will check the issue for you.