Cudy User Reviews

Cudy

Shenzhen Cudy Technology Co.,Ltd.

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asbbir

4 months ago

Good start with the app

Please add parental control and website bllcking features or option to set age group for contents by connected devices.

Zahurul M3000

6 months ago

So far so good

Please add support chat, community and email on app. Also add an option like check for update.
On the other hand improve the range, I noticed after recent update I am feeling wifi range is reduced a bit(M1800 v2). TIA.

sroy184

7 months ago

Response from developer

We will release supported firmware one after another, thank you for your attention.

Needs improvements!

Doesn’t appear to support RE1200 even after firmware update, and latest firmware update for CudyTech LT500D required to use this application also introduces many critical bugs to the LT500D.

Quality time needs to be spent fixing the firmware’s on the CudyTech LT500, LT500D, and RE1200 before they continue working on this application.

Also would be really helpful if they added a diagnostics function that was worth using!

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Bricemb

7 months ago

Response from developer

Dear, the latest firmware for the RE1200 supports the Cudy APP. You can send your LT500 router questions to support@cudy.com. Our support team is here to help you resolve your issue.

App does not work for M1800 (ios)

Stuck in the device password screen. It shows me the following message after putting my password:

“The internet connection appears to be offline.”

Then I tried from android and it worked just fine. Devs, please, do not push unfinished products on the app store!

ahmad-mutasim

7 months ago

Response from developer

Your ios device may not have a good network status, please try again.Thank you for your attention.

Enhancements Required

As an starter, this app is pretty cool and functional with my Cudy M1800. But it requires so much of enhancements. Dashboard should contain more relevant information. Tips, Help should be added for the users to understand the technical terms and troubleshooting. UX can play a big role here. I believe, team will take good care of this beautiful product.

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Storm15913

8 months ago

Response from developer

Thank you for your interest and love of Cudy APP. We'll keep improving!

My biggest mistake was buying this router.

Bought 2 pieces and after hours of trying they just don’t connect to each other. And talking about this app, omg this is a whole new story of disappointment.

anik030

8 months ago

Response from developer

Dear, you can feedback your router issues to our support@cudy.com. Our team is here to help you solve your problems.

Needs Documentation/Help

I like my Cudy AC1200, but the lack of documentation made learning how to use it time consuming (I wasted hours and hours). This app is similar. There is no help feature to explain what routers are supported, what is a cloud account, and describing any other features. Some robust documentation and a help feature on the app would make this a product I would recommend, but as it is… I found this app disappointing.

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RobertChicago