I got Mindea a couple of weeks ago because I liked the ad message, even though I didn’t know what exactly to expect, as their approach is new to me. And I really like it now, although I needed a few days to get used to the fact that I don’t have to focus on calories so much. I’ve been learning to listen to my body and understand my emotions better, and now I clearly see how stress causes episodes of overeating and binge eating in my life. I also appreciate the supportive tone of the app and the absence of pressure in any form.
Developer Response
Hi, we are grateful for your feedback and we are more than happy to help you achieve your fitness goals!I downloaded this app to see what it was about, I’ve tried others like it and was curious to see if it was different. It’s like noom but with way less features and when I realized this, I asked to cancel and refund. I’ve NEVER had a problem getting refunded for an app I didn’t plan to use that I’d had no less than 2 hours. They claim I agreed to their refund policy like it was up front and center but of course it was buried and I didn’t even catch it. This app is giving SCAM vibes. Shame on you for using a MENTAL HEALTH AND WELLNESS app to prey upon people. Avoid this app at all costs.
Developer Response
Hi there! We're truly grateful that you’ve taken the time to share your thoughts with us. We are sorry that your experience was unsatisfactory and we will do everything we can to make it right. We get that it might be hard to navigate through all the information sometimes, and we genuinely want you to feel supported. Please feel free to contact our team at support@mindea.app and use the subject “Store Feedback”. This way, we can directly address any issues and, hopefully, make your experience a whole lot better. We’re looking forward to the opportunity to turn things around for you. Thanks again for your input, and please don’t hesitate to get in touch. Mindea TeamThe app doesn’t actually have anything to do with their ads. No prompts. You simply push a button when you feel an urge, it asks you questions then gives you a meditation.
Think if I had 5 minutes every time an ADHD urge came up I’d need help? Probably not.
Didn’t help to reframe food experiences in the least.
Please read the reviews before signing up. They say there is a 30-day guarantee to get you to pay for a subscription but then claim they aren’t able to refund money when you ask. The app also doesn’t have anything to do with the ads they serve. Classic scam/fraud app on the App Store. Maybe if enough of us report it we can spare people in the future. How dare you take advantage of people who are just trying to better themselves?
Developer Response
Hi! Thank you for reaching out to us. We are deeply sorry to hear that your experience with our product did not meet your expectations. Your feedback is incredibly valuable to us and we are committed to resolving any issues you may have encountered. While we strive to provide transparent billing information, we understand that misunderstandings can occur. Rest assured, we will work swiftly to address your concerns and find a satisfactory resolution. Please don't hesitate to email us at support@mindea.app with the subject “Store Feedback.” We are here to help and are dedicated to improving our services based on your feedback. Mindea TeamIt doesn’t prompt with any notifications, there’s no real format to the accountability it’s entirely self motivated. If I had enough executive functioning to use this app as is I wouldn’t need an app! This was marketed as something helpful for folks with ADHD & it has none of the tools it recommends using like reminder functions or food logs, beverage logs, schedules. It’s basically a meditation app. It’s a great concept I just have a free version for that. I reached out because after only a few days I realized I am forgetting to look at it, except now I am annoyed I spent $25 on a 3 month subscription. I downloaded it based on an IG ad that said money back. Well, I contacted support and have been told my reason doesn’t qualify for a refund, and they will give me a year without charging me. Save your time and money, just download something else
Developer Response
Hi! Thank you for reaching out to us. We are deeply sorry to hear that your experience with our product did not meet your expectations. Your feedback is incredibly valuable to us and we are committed to resolving any issues you may have encountered. While we strive to provide transparent billing information, we understand that misunderstandings can occur. Rest assured, we will work swiftly to address your concerns and find a satisfactory resolution. Please don't hesitate to email us at support@mindea.app with the subject “Store Feedback.” We are here to help and are dedicated to improving our services based on your feedback. Mindea TeamI am loving Mindea. Simple to use and doesn’t require a ton of my time. It has quickly affected my eating in a healthy way. My relationship with food snacking and healthy lifestyle journey is well supported with this app!
Developer Response
Hey, it is our pleasure to know we were able to help you achieve your goal! Keep up with the pace and never give up!I have a relatively healthy diet and lifestyle, my biggest problem is snacking, and I can’t lose weight because of this.
I snack too much, too often, and it’s hard for me to choose healthier snacks. I started using all the tools mindea offers to deal with cravings and it works most of the time! Yeah, I still have to restrain myself sometimes but overall hunger management became much easier (because now I know that it’s not always true hunger!)
Honestly, I didn’t truly believe that a mind focused app can help me lose weight but was intrigued by the ads and got it. And I'm surprised as I actually see results. Of course, I haven’t lost a lot of weight as I’ve been using it for a week only but I’ve already managed to skip almost all sweet snacks I usually have after lunch and dinner, and I know this significantly reduces the amount of calories I consume daily. Btw, you don’t have to calculate calories as the app relies on intuitive eating or mindful eating. I like the app so far and will see where it gets me.
Developer Response
We are thrilled to hear about your positive experience with Mindea! It's great to know that you're already noticing changes in your eating habits. Keep up the good work, and we hope the app continues to support you on your mindful eating journey.I hate diets because when I have any food limits and restrictions, all I can think about is the food I can’t have, and it drives me nuts. And Mindea way is very different. It doesn’t restrict or ban anything but rather helps me understand why I overeat and what to do with it. It somehow calms me down, comforts me and helps me stay focused on the bigger picture rather than make a big deal out of my occasional cheat meals or skipped workouts
I’ve been using it for only a week but have already learned so much about myself and my automatic eating habits!
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