Keeps me on track
Response from developer
Thank you for your wonderful feedback! We’re so glad to hear that Raising Dog has helped keep you motivated and accountable in your training journey. It’s great to know that you would recommend it to others with a puppy! If you ever need further assistance, feel free to reach out to us at help@raising.dog. Sincerely, Raising Dog team
Informative
Response from developer
Thank you so much for your kind feedback! We're thrilled that you're enjoying the detailed breed-specific information and finding the app helpful. We hope it continues to provide valuable insights as you explore and teach your dog new things. If you have any questions or suggestions, feel free to reach out to us at help@raising.dog. Happy training! Sincerely, Raising Dog Team
Training my puppy
Scam!!!!!
Response from developer
We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. The auto-renewal details, including the $79.99 subscription fee, are explained during the checkout process, in the welcome email after purchase, and in our terms and conditions. However, we regret if this wasn’t clear enough and will work on making this information more transparent. To assist you further, please provide your account email and, if possible, your order number, and send this information to help@raising.dog. Our team will review your case and help resolve this matter. We truly value your feedback and are committed to improving your experience. Sincerely, Raising Dog Team
Snoop Dogg
Response from developer
Thank you! We’re thrilled to hear you think Raising Dog is a must-have for dog owners. If you have any suggestions or need assistance, feel free to reach out at help@raising.dog with your account email and order number. Sincerely, Raising Dog Team
subscription service attached to the book was not made evident.
I am requesting a cancellation of this subscription and a refund for charge. Be aware that they charge fee this $54 quarterly.
Response from developer
We apologize for any confusion surrounding the subscription fee and appreciate your feedback on the clarity of our ordering process. The subscription details are displayed during checkout, in the welcome email, and in our terms. To assist with canceling and address the recent charge, please contact us at help@raising.dog with your account email and order number. We’ll do our best to help resolve this quickly. Sincerely, Raising Dog Team
no option
please fix this asap
Response from developer
We're sorry to hear about the trouble with canceling your subscription. If you purchased it through the Apple App Store, you can cancel directly in your Apple account settings. If it was purchased directly on our website, please reach out to help@raising.dog with your account email and order number, and we’ll assist with canceling promptly. Thank you for reaching out, and we’re here to help resolve this as soon as possible. Sincerely, Raising Dog Team
Auto Renew without Consent
Response from developer
We're sorry to hear about your frustration with the subscription process. We understand how unexpected charges can be upsetting, especially when they’re not clear upfront. It sounds like you selected our bundle, which includes the paperback, e-book, and an auto-renewing app subscription. We aim to make this information transparent during checkout, in our welcome email, and within our terms. If you’re open to giving it another shot, we hope you enjoyed the book itself and found the training insights helpful. Please contact us at help@raising.dog with your account email and order number if you have any more questions. Sincerely, Raising Dog Team
Helped with obedience training
Response from developer
So glad to hear about Lulu’s progress! It’s wonderful that the book’s guidance, along with the app, made a positive difference in her behavior. Training takes time and patience, and your results are truly rewarding. If you need any further support, please feel free to reach out with your account email and order number at help@raising.dog. Sincerely, Raising Dog Team
Don’t fall for it
The app looks decent, but this is deceptive and does not follow apples guidelines- but they’re sneaky about it by doing it through the browser.
Response from developer
We’re sorry for any confusion with the subscription process. Our package includes a 3-month auto-renewing subscription. Please reach out to help@raising.dog with your account email and order number, and we’ll assist you promptly. Sincerely, Raising Dog Team
