Caribou Rewards User Reviews

Top reviews

1 star

poor apps ever..imagine you need to order from apps before you get points. what’s the use of QR code..

Non working app

This app won’t accept my phone number. Apparently it thinks I live in the Middle East. Fix it

Won’t recognize cell number

Like others have stated it won’t allow me to login to the app because it says the phone number needs to be 11 digits long. But I put in the USA country code and it still won’t work. Very frustrating as I’d like to use the app 😠.

Unusable

Idk about other countries but if you have a +1 phone number in the US don’t waste ur time cuz it says “please enter a valid 11 digit phone number” when you try to login with an already created account don’t download ts

Doesn’t work at all, will not accept my phone number

Apparently caribou has no working apps on iPhone

Unusable

I put in my phone number and it keeps telling me it’s invalid and I need to add more digits. Then I created an account online instead and tried to login and then the same issue with it telling me the phone number is invalid.
So Then I tried to just continue as a guest, and it told me that they’re only serving locations in the Arab Nations..… so I don’t know what is wrong with this app. It is supposed to be for the US, right?
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Very bad customer journey

This reward program doesn’t make sense. You are physically in the counter, buying coffee and the staff is asking you to go to the app and order via App. Why would you do that if you are just at the counter and there is a long queue behind you? Why not to use the bar code and scanner line Costa or Starbucks do? Someone tried to be too “digital”…
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