This games good
Achievements
Game freezes immediately after character selection
Response from developer
Thanks for reaching out. Could you please provide more info (e.g., screenshots or screen records, player ID) to us, which may help us locate the issue? You can contact us via email at info@chillyroom.games.
Best mobile game ever
Usability
Response: you have it backwards. People have auto-update for their apps. When the app updates without you knowing while it’s in your pocket - that is literally seamless. What you are describing as “seamless” (forcing us to manually update every time) is literally the opposite of seamless. I can’t believe this is the first time you are hearing someone tell you this. The literal opposite of what you are doing is the literal seamless method of update. Update the app behind the scenes. This is basic professionalism. Get with modern times.
Fun game; HORRENDOUS network
Developers, if you’re reading this, honest critique - look at and stabilize your servers. Looking at the other reviews that have been left, it seems to be a constant critique you’re getting, so please address it. I’m in the US East if that helps. And this is the only game I get these repeated errors on. All of my other network apps and games work smoothly. It’s you, not me.
crashes
Response from developer
Hi, could you please send us the crash logs, and your device info and system info via info@chillyroom.games? This could really help, thanks! How to send crash logs to us: (1) Go to "Settings" on your device; (2) Slide down to the bottom and you should find "Privacy&Security" or something like that; (3) Tap on "Analytics&Improvements" or something, and you should see "Analytics Data". (4) Find files for Soul Knight Prequel and tap to open them, and then you can share them with us via email or other apps.
Great game
Fix your stuff
Response from developer
Hi, thanks for reaching out. We apologize for the ongoing instability of the global servers and the frustrating disconnect errors. We'll find a way to improve the mechanism and the servers as soon as possible. Thanks for your understanding and support.