Leave a Review Häfele Connect Mesh 2.0
Can’t re connect after another App user has connected.
Mesh 2 has some great features but it can also be really really frustrating!
Example if 2 people have the App and I close app after use and say the second person connects, the first person is now totally locked out of the app at all times.
It’s frustrating because if you are one now wants to use you need to do a full space Install/reconnect back to the mesh box.
Once you do this and you trial/test to see if working the second person is now locked out and needs to reconnect to mesh mesh box Install.
Surely two people can have the app on their device.
I understand one user at a time connected to Bluetooth, but if the other person is signed out, then the next person should be able to connect.
This also makes it really frustrating if one person has left the house and the lights need to be changed.
Once again, you have to do a full install or reinstall to be able to access lighting.
Would love to hear from support if there’s a setting or something that are required to do to prevent this from happening.Show lessSoulbmic
Developer Response
Dear Soulbmic, thank you for the detailed bug report. I am sorry to hear that you are having problems connecting to your network. We have not been able to reproduce the misbehaviour you describe, but we will continue to investigate possible scenarios. Please feel free to contact our support team to help us figure out what is happening in your example. Thank you very much for your help! - Kind regards, Julian from your Connect Mesh teamTimer not working still
Tried many emails with Haefele customer service, updated the app many times, rewrote my schedules, and the timer still only works randomly. Sometimes the lights come on per schedule, sometimes they turn off early.
Inductive light switch now randomly requires two swipes to turn lights off and on.
I waited 2 years for the time function and unfortunately it doesn’t work. My daughter’s $20 Amazon LED lights, however have a flawless times. Haefele can do this.Show lessHaug Haus
Developer Response
Dear Haug Haus, Thank you for sharing your experience with us. We apologize for the ongoing issues and appreciate the details you’ve provided. Rest assured, we’re addressing the concerns you’ve raised and are committed to finding a solution. We value your feedback and are dedicated to improving your experience with our product. – Kind regards, Julian from your Connect Mesh teamGarbage app
This app is poorly developed. Constantly having issues connecting my lightsNoonejdjd
Developer Response
Dear Noonejdjd, I'm sorry to hear that you've had a bad experience with the app. It would be helpful if you could be more specific about where the problems are occurring so that we can identify and resolve them. – Kind regards, Julian from your Connect Mesh team