Can’t re connect after another App user has connected.
Example if 2 people have the App and I close app after use and say the second person connects, the first person is now totally locked out of the app at all times.
It’s frustrating because if you are one now wants to use you need to do a full space Install/reconnect back to the mesh box.
Once you do this and you trial/test to see if working the second person is now locked out and needs to reconnect to mesh mesh box Install.
Surely two people can have the app on their device.
I understand one user at a time connected to Bluetooth, but if the other person is signed out, then the next person should be able to connect.
This also makes it really frustrating if one person has left the house and the lights need to be changed.
Once again, you have to do a full install or reinstall to be able to access lighting.
Would love to hear from support if there’s a setting or something that are required to do to prevent this from happening.
Response from developer
Dear Soulbmic, thank you for the detailed bug report. I am sorry to hear that you are having problems connecting to your network. We have not been able to reproduce the misbehaviour you describe, but we will continue to investigate possible scenarios. Please feel free to contact our support team to help us figure out what is happening in your example. Thank you very much for your help! - Kind regards, Julian from your Connect Mesh team
Timer not working still
Inductive light switch now randomly requires two swipes to turn lights off and on.
I waited 2 years for the time function and unfortunately it doesn’t work. My daughter’s $20 Amazon LED lights, however have a flawless times. Haefele can do this.
Response from developer
Dear Haug Haus, Thank you for sharing your experience with us. We apologize for the ongoing issues and appreciate the details you’ve provided. Rest assured, we’re addressing the concerns you’ve raised and are committed to finding a solution. We value your feedback and are dedicated to improving your experience with our product. – Kind regards, Julian from your Connect Mesh team
Garbage app
Response from developer
Dear Noonejdjd, I'm sorry to hear that you've had a bad experience with the app. It would be helpful if you could be more specific about where the problems are occurring so that we can identify and resolve them. – Kind regards, Julian from your Connect Mesh team
Poorly developed
Response from developer
Dear Pituma X, thank you for contacting us! Could you please provide more information about the devices you are using? As we are not aware of a similar issue, this may help to resolve the problem. – Kind regards, Julian from your Connect Mesh team
Features Don’t Work
Original review: V2 is much better than V1. However, the newly added schedule feature doesn’t appear to work properly. You can set up schedules, but nothing happens at the scheduled times. My lights don’t turn on. Scenes don’t work properly either. Once you create a scene, you can’t turn it off or deactivate it. I had to turn the lights off manually and delete the scene I created. Integration with Alexa isn’t described well. It appears that you will need to purchase a connect mesh “hub” or “gateway” that will connect to the bluetooth connect mesh network, but no information is provided to describe which devices are compatible.
Response from developer
Dear Hackettcs, thank you very much for your feedback! The scheduling issue you raised has been fixed in version 2.04, which is already available for download. Scenes work as they should. Bluetooth mesh scenes can be understood as stored light values that can be activated. As all the lights in a scene can be in other groups/scenes, we never know the previous state. So it's not possible to switch them "off". As you described, the Häfele gateway is required to connect to Amazon Alexa. I have noted that more information is needed here. - Kind regards, Julian from your Connect Mesh team
