Swift Command 2024 User Reviews

Top reviews

Unable to pair

This just won’t pair properly

It’s says I’m paired, but doesn’t work.

Try again and again

Says paired on the control panel

But switches off automatically on my phone

A bit rubbish really

Response from developer

Good Morning IIrr70, please email appsupport@sargentltd.co.uk and we will be able to assist you in pairing through what ever problems you are facing.

Access

Don’t understand why whomever wrote this could think it sensible that one you select a function you can’t go back to the Home Screen. On an iPhone you have to come out of the app restart it and reconnect every time you want to move between functions.

Response from developer

Good Morning Access, what you are describing is a problem you are facing with the App, not its intentional function. Something is going wrong. Please email appsupport@sargentltd.co.uk and we will assist you to identify what is going wrong, or go to the about page and click the link to contact support.

Review deleted

Originally we were told that this 2024 app would be updated to allow for the control of older vehicles. As this has now changed and the 2019 app has been updated instead I have removed my comments of this version.

Response from developer

Hi BMT, the re-write of the 2019 App to follow the 2024 updates has been released 28/03/24 and is awaiting sign off from the Apple store it should be with you in the next few days. Thank you.

My review removed??

Why was my review removed guessing your missing your March update like the February one ?

Response from developer

Hi Paul, the March update has been released. Your review was removed as it is relating to the 2019 App release and not the 2024 version. Our apologies we can not pass you messages directly.

Really ? Like really ?

Yet another swift command app that is actual garbage. How hard is it to build a useable app to control the unit that is fitted to the caravans and motorhomes. Its 2024 !! Get someone who can build a proper functional app in please, people have waited years for an app that is actually useable - instead we are given this useless offering. Depressing and so frustrating. I would actually pay for an app that actually works because this - THIS is just GRIM!!
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Response from developer

Hi BMT, the re-write of the 2019 App to follow the 2024 updates has been released 28/03/24 and is awaiting sign off from the Apple store it should be with you in the next few days. Thank you. If you have a new 2024 vehicle and this App is not working please contact us at support@swiftcommand.co.uk with the details of the problem so we can look into it.

Not working - March 2024

It says it would be compatible ‘in February 2024, when the app will also work with vehicles equipped with the EC800 touchscreen control panel (model years 2019 to 2023) ‘ . It’s not ? Which app should I use for a 2021 caravan?

Response from developer

Hi MaxiMum Granny, the re-write of the 2019 App to follow the 2024 updates has been released 28/03/24 and is awaiting sign off from the Apple store it should be with you in the next few days. For your vehicle you will require the 2019 App. Thank you.

Update for older vehicles

It’s now March
Where is the February update allowing 2019 vehicles to be use with the app???

Response from developer

Hi Motorhome owner, the re-write of the 2019 App to follow the 2024 updates has been released 28/03/24 and is awaiting sign off from the Apple store it should be with you in the next few days. Thank you.

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