Leave a Review Glacier Bank
Liking this
I like this new app format better than the last one. Still takes getting used to, but itβs definitely a lot better.Developer Response
Thank you for your review!Fabulous new Mobile site.
Ilike the new improved site. Fast and easy to navigate .
Thank you.Developer Response
Thank you for your feedback! We are pleased to hear you are happy with your new mobile experience.New app review
The new app is not usher friendly. Deposits take far longer than before. Venmoβs even when you pay for instant transfer do not hit the account until the next day. At that rate I shouldnβt have to pay for instant transfer. My checks use to post immediately and now itβs 12-24 hrs. Also warning your customers the app is changing before rolling it out and disabling the original one would have been a nice heads up. I spent three days thinking I was typing something in wrong or something was wrong with my phone. I then had to hold for a substantial amount of time to speak with someone who couldnβt walk me through how the app worked because βthey just rolled it out on us we donβt know how to navigate it eitherβ. Highly frustrating. Iβve banked with you guys for years and never had any issues in any area of the bank until now. Not having access to my money immediately is the biggest loss for me.Show lessDeveloper Response
Thank you for your review. We sincerely apologize that you have encountered an issue with your mobile app and are happy to help. Please reach out to your preferred branch office or contact our Customer Support team at 406.756.4200 or 800.735.4371 so we may gather some additional details and assist you further.App
Glacier Bank is phenomenal in customer service and the new app is easy and seamless to use. I highly recommend Glacier Bank. Itβs how all banks should be. Thank youDeveloper Response
Thank you for your feedback! We are pleased to hear you are happy with your new mobile experience and your kind words are appreciated.5 Stars
The new App is great! Nice features, great layout and friendly UI.Developer Response
Thank you for your feedback! We are pleased to hear you are happy with your new mobile experience.3 times to deposit a check
Took me three times to mobile deposit a check as the system kept saying it was blurry and needed to be further away or more steady. When you want something to be more efficient and less of a time burden. This was not it for me.Developer Response
Thank you for your review. We sincerely apologize that you have encountered an issue with your mobile app and are happy to help. Please reach out to your preferred branch office or contact our Customer Support team at 406.756.4200 or 800.735.4371 so we may gather some additional details and assist you further.Great new design!
I love the new intuitive design of this app! Very user friendly and especially love the ability to link external accounts.Developer Response
Thank you for your feedback! We are pleased to hear you are happy with your new mobile experience.Great App
Easy to use and great messaging functionalityDeveloper Response
We are pleased to hear you are happy with your mobile banking experience and appreciate your review!Great upgrade
The security features are better and overall more user friendly.Developer Response
We appreciate your review!Love it!
So much more user friendly and I like the added security features!Developer Response
Thank you for your review! We really appreciate the feedback.