Why do I need to pay a steep price to control my tv ? I paid a steep price to own the tv. I have not lost the remote and simply wanted an extra.
Always makes you press the power button to use the remote, but as it turns out, the power button turns off the TV. Doesn’t matter that the TV is on and the remote is connected.
“Turn on the TV to use the controlla app!”
This turns off the TV, controlla…
So if you want to use the controller, you can absolutely use it when the TV is off!
Developer Response
Hi Andrew, thank you for your feedback! Please click "Reset App Connection" on the connection page for an immediate fix. If the issue persists, contact us at support@controlla-tv.com, and we'll help resolve it quickly.Struggles to stay connected. Not worth the weekly price
Developer Response
Thank you for your feedback. We're releasing an update soon to address these connectivity issues. In the meantime, ensure your TV and mobile device are on the same Wi-Fi network. If the issue persists, contact us at support@controlla-tv.com for assistance.
Charges you to press ok buttons arrow keys and almost all other keys! Better off buying a new universal remote
Developer Response
Thank you for your feedback. It sounds like you're frustrated with the key functionality. Controlla Plus may offer the features you're looking for without additional charges. If you continue facing issues, feel free to reach out at support@controlla-tv.com.If you lose your remote dont use this app it will not connect if on same WiFi
Developer Response
Hi Sam, sorry for the trouble. Please ensure both your device and TV are connected to the same WiFi network. Restart your TV and the app to refresh the connection. If issues persist, feel free to contact support@controlla-tv.com for further assistance.
This is a good app but not exactly what I was looking for. Customer Service is outstanding.
Developer Response
Thank you for your feedback, Ourblueface! We're glad to hear you found our customer service outstanding. we appreciate your support! If you need help, feel free to reach out.
It can’t find my tv, and when I add manually it doesn’t work either.
Developer Response
We’re sorry for the trouble, Mama Tupps. Ensure your TV and device are on the same Wi-Fi network. Restart your TV, reopen the app, and allow up to 2 minutes for connection. If issues persist, please contact support@controlla-tv.com for a troubleshooting call. Our support team is ready to help in such cases Very bad app. You still need a physical remote to use this app. What’s the point? Don’t waste money like I did.
Developer Response
We apologize for the inconvenience you've experienced. While it's true that the Controlla app requires a physical remote for the initial setup, this is necessary to establish the connection between the app and your TV. Once connected, the app provides many advanced features, including the ability to control your TV, access settings, trackpad, keyboard and more. We understand how this can be frustrating if expectations differ, and we’re constantly working on improvements.
If you’re facing challenges with the setup process or need further assistance, our support team is here to help. Please contact us at support@controlla-tv.com, and we'll work with you to ensure you get the most out of the app. Your feedback is valuable, and we’re committed to enhancing the user experience. Thank you for sharing your thoughts.6.99 a week?! Stupid.
Developer Response
Hi Juneauak,
We have some other options:
Yearly and lifetime plans, as a user you have the choice to have whatever feels you better :)
Please check our other plans and let us know what do you think.!
We are also available on mail: support@controlla-tv.com
We are looking to hear back from you.
ThanksWorked for couple weeks then starting to give headaches
Developer Response
Hi Emmanuel, we're sorry to hear you're experiencing issues. Please ensure your TV and device are on the same WiFi network. Restart both the TV and app, and if the problem persists, contact us at support@controlla-tv.com so we can assist further. Thank you for your feedback!
Review when it matters
Andrewdeloe
EGRvRS
App Tester1002
Sam1272636
ourblueface
Mama Tupps
awmayer
Juneauak907!
Emmanuel MM