Did not work on my Samsung TV added ip address manually still couldn’t connect $6.99 a week a little to steep for me even if it did work I could probably buy a new remote after 3 months ! A new tv after 9 months come on guys inflation is bad but wow are we that bad?
Developer Response
Hi Chris, sorry for the trouble with your Samsung TV. Ensure both your TV and phone are on the same Wi-Fi and follow our Help Center steps. We also offer a lifetime plan with a one-time affordable payment. Email us at support@controlla-tv.com, and we'll help resolve your connection issue.I had to subscribe to the app but I got 3 free trial so this is my rate
Developer Response
Thank you for sharing your feedback, Tech Gamer11912. We're glad you tried the free trial. If you need help navigating any features or have questions, feel free to reach out. Your insights help us improve!That’s wild. I bought a second remote for $5.99. If this app was a one time purchase I’d recommend it for $5 but not for a monthly subscription.
Developer Response
We appreciate your feedback, Gbrowning89. We understand your concerns about pricing. In addition to the weekly subscription, we also offer a very affordable lifetime option. We hope this option better suits your needs. Thank you for considering Controlla!
If you need any assistance or have further questions, please don't hesitate to contact us at support@controlla-tv.com. We're here to help!
This so ridiculous they force you to rate them before using the product
Developer Response
We understand your frustration, but rating the app helps us improve and provide a better experience for all users. Your feedback is valuable, and we'd appreciate your input after you've had a chance to use the app. If you have any concerns, please reach out to support@controlla-tv.com.Remote works for the most part but almost every push of a button the tv registers two pushes. Not worth 35 dollars
Developer Response
We apologize for the inconvenience you're experiencing with the remote's sensitivity. It sounds like a calibration issue. Please try restarting the app and your TV to see if that helps. If the issue persists, consider reaching out to support@controlla-tv.com for further assistance.
Can’t pay $5 per week for a backup remote — doesn’t disclose charge until downloaded and completely set up!
Developer Response
Thank you for your feedback regarding the pricing of the Controlla app. We understand that the weekly charge may not suit everyone.
To better accommodate different preferences, we offer additional packages such as yearly and lifetime subscriptions, which may provide better value. These options can be selected within the app under the subscription section.
We appreciate your understanding and hope one of these packages will better meet your needs.
Best Regards,
Controlla TeamOnly thing is I have to reinstall from sometime to get it to connect with my TV.
I was contacted by the developer and my problem was worked out. Great support! Thanks for contacting me. That doesn't happen often.
Developer Response
Thanks for the feedback, Paprmkr1954! We appreciate your support. For connection issues, please ensure your TV and device are on the same WiFi network and try restarting both the TV and app. If the issue persists, please contact us at support@controlla-tv.com for further assistance. Only thing is I have to reinstall from sometime to get it to connect with my TV
Developer Response
Thanks for the feedback, Paprmkr1954! We appreciate your support. For connection issues, please ensure your TV and device are on the same WiFi network and try restarting both the TV and app. If the issue persists, please contact us at support@controlla-tv.com for further assistance. It worked immediately and perfectly. But they expect you to pay annually more than the cost of new remote forever! lol what a shame
Developer Response
Thank you for your feedback, Grizzly Bran. We're glad the app worked well for you. For more affordable options and to remove ads, you might consider Controlla Plus. You can also email us at support@controlla-tv.com with a price you find reasonable, and our team might offer a coupon.
Thank you
Developer Response
Thank you for your positive feedback! We're glad you enjoy the app. If you have any suggestions or need assistance, feel free to reach out.
Chris Votino
Tech Gamer11912
Gbrowning89
Dummy 2024
TJH1990317
ljs4774
Paprmkr1954
Grizzly Bran
Mr Brri2