k.ride User Reviews

k.ride - taxi, cab, korea trip

Kakao Mobility Corp.

Lifestyle

Travel

Reviews Summary

Positive highlights

💡

This app hasUber-like experience for foreigners

👍

This app hasProfessional taxi drivers

Negative highlights

🐛

This app hasSlow and laggy app

🐛

This app hasBuggy and unreliable

🐛

This app hasDifficult to set the correct location

🐛

This app hasBooking cancellations and issues

🐛

This app hasPoor search results

🐛

This app hasLack of cancellation options

🐛

This app hasInconsistent pickup times

🐛

This app hasRepeated login issues

🐛

This app hasPayment card registration problems

🐛

This app hasVerification code not received

💸

This app hasOvercharging and hidden fees

🚫

This app hasDrivers refusing rides

Top reviews

Most RecentHighest RatedLowest Rated

The app is jittery.

At the registration, I didn’t receive any text messages although the admin mentioned this bug is fixed through the previous review. I tried this app at the end of July 2024.Receiving the message only worked through what’s app which I had to download and register :(
Also, so many errors in the app. I tried to call taxi, and it says “try again”. After trying more than 5-10 times, I gave up. Using my Korean friend’s phone with the same starting point and the destination on the KakaoT app, it worked right away.
Overall, this app is flaky and sloppy. It doesn’t live up to the name “ K Ride”. Disappointed.

Show less

BubbleBubble_K

4 months ago

Response from developer

It appears that there are no vehicles available to call near the location you are calling from. k.ride is Blue, a brand taxi provided by Kakao Mobility to provide a good experience. We are offering vehicle items called Venti, Deluxe taxi, and Black. Additionally, the call logic has been improved with this update. If you have any additional inquiries, please send an email to kride@kakaomobility.com. thank you

Unable to use app

App provides an error message saying to disable pop-up blocker when trying to register a payment card.

kikimckenzie

4 months ago

Doesn’t work at all

App doesnt work, network error, cannot call any taxi thru the app

archosx6

4 months ago

Response from developer

I'm so sorry for the inconvenience caused to you. Please make sure you have downloaded the latest version of the app. Your version is 1.1.8, which is not the latest version. If you have any additional inquiries, please send an email to kride@kakaomobility.com. thank you

Still no code received

Even after the developer copy/paste same answer to all reviews that complained about no code being sent I don’t see any change.

millstone

4 months ago

Response from developer

In the past, there were some countries where text messages could not be sent due to each country's own SMS policy laws, but this has now been resolved. Authentication text messages are being sent normally to all countries, and users from numerous countries are using the service normally. We provide an auxiliary function so that you can receive a verification text message through What'sApp so that you can use it even in special cases where sending a text message is difficult. Please make sure you have downloaded the latest version of the app. If you have any additional inquiries, please send an email to kride@kakaomobility.com. thank you

Text not sending

Text not sending is still a problem

Person 1ab

4 months ago

Response from developer

I'm so sorry for the inconvenience caused to you. Can't you do whatsapp certification? Please forward a screenshot or content of the problem to the customer center and we will respond as soon as possible. *Customer Center 1) k.ride app > Menu > Support 2) Email address: kride@kakaomobility.com

Cannot receive SMS to verify to HK mobile

App does not work

App user 33126

4 months ago

Response from developer

We are very sorry for the inconvenience caused by the service. Please forward a screenshot or content of the problem to the customer center and we will respond as soon as possible. *Customer Center 1) k.ride app > Menu > Support 2) Email address: kride@kakaomobility.com

Can’t get confirmation code

In the US and have tried multiple times and different locations (inside and outside building) but I am not receiving the confirmation code. Does this only work in Korea?

mcdiana

5 months ago

Response from developer

I sincerely apologize. It's possible in the U.S. too! There was a problem with some texts not being sent by the US policy, but it's all fixed now. Please do it again. If you need additional inquiries or answers, please contact us through the customer center below. We will solve it as soon as possible. *Customer Center 1) k.ride app > Menu > Support 2) Email address: kride@kakaomobility.com

Don’t bother with this app

Like the other reviews this app is unusable because I was never sent a confirmation text to my US number after many attempts

tokyoacid

5 months ago

Response from developer

I sincerely apologize. There was a problem with some texts not being sent by the US policy, but it's all fixed now. Please do it again. If you need additional inquiries or answers, please contact us through the customer center below. We will solve it as soon as possible. *Customer Center 1) k.ride app > Menu > Support 2) Email address: kride@kakaomobility.com

Unusable

Can’t do anything without verifying my phone number, but I never receive the verification code. Tried multiple times on multiple days, still won’t work. It’s irritating.

Jenstrm1