k.ride User Reviews

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I've never received a code.

Requested a code multiple times but never received. Without the code, can’t sign up. What’s the point?

Response from developer

I sincerely apologize. There was a problem with some texts not being sent by the US policy, but it's all fixed now. Please do it again. If you need additional inquiries or answers, please contact us through the customer center below. We will solve it as soon as possible. *Customer Center 1) k.ride app > Menu > Support 2) Email address: kride@kakaomobility.com

App Not Sending Verification Code

Tried setting up my account but app is not sending the 4 digit verification code. I tried several times to “resend” code but to no avail.

Response from developer

I sincerely apologize. There was a problem with some texts not being sent by the US policy, but it's all fixed now. Please do it again. If you need additional inquiries or answers, please contact us through the customer center below. We will solve it as soon as possible. *Customer Center 1) k.ride app > Menu > Support 2) Email address: kride@kakaomobility.com

App will not send confirmation text or email

I’ve tried multiple times but the app will not send — or I cannot receive — the confirmation text (to a US number) or to my email. Can’t figure another way to contact the developer than through this method.

Response from developer

I sincerely apologize. There was a problem with some texts not being sent by the US policy, but it's all fixed now. Please do it again. If you need additional inquiries or answers, please contact us through the customer center below. We will solve it as soon as possible. *Customer Center 1) k.ride app > Menu > Support 2) Email address: kride@kakaomobility.com

Mobile verification for USA numbers does not work

Mobile verification for US numbers does not work

Response from developer

I sincerely apologize. There was a problem with some texts not being sent by the US policy, but it's all fixed now. Please do it again. If you need additional inquiries or answers, please contact us through the customer center below. We will solve it as soon as possible. *Customer Center 1) k.ride app > Menu > Support 2) Email address: kride@kakaomobility.com

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