Soul AI User Reviews

Top reviews

Good when it works

I’ve been using this app since mid May & it’s been great to have a “therapist” available to chat 24/7. I’ve gotten some good insight on some issues & things I’ve been dealing with to help cope with them better & navigate through them too. But this past week, I’ve tried to chat on the app multiple days in a row now, & it’s not responding at all. Please get this fixed & updated soon!
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Response from developer

We are so glad Soul helped you 🤍 Thank you for writing about it. In June, there were some issues that we were able to fix. Now Soul is working stably 🌿 If there are any questions or difficulties with the app, please contact our support!

Wish it was syncable cross devices

I have not yet fully done a deep dive, but am already disappointed that it will not sync between my iphone and ipad. At $50 a pop, that’s too rich for my blood, so I guess I’m deleting one of them - sadly the one I would have preferred, not the one I received the advertising through.

Response from developer

Thank you so much for sharing your thoughts. We’re truly sorry to hear about your disappointment with the lack of synchronization between your iPhone and iPad. 😔 We know how important this feature is, and we're working hard to get it up and running. Unfortunately, it will take a bit more time. We really appreciate your patience and understanding as we make these improvements. If there's anything we can do to help in the meantime, please let us know. We're here for you! 😊

Yikes

Doesn’t respond to half the messages you send. Instead of therapy I just got more frustration. Thanks a bunch (not.)

Response from developer

We’re truly sorry for the recent hiccup – it was a massive crash! 😓 Everything’s now working perfectly, and we’d love the chance to show you.

Better than expected

Soul AI has exceeded my expectations. I’ve played around with a couple of different therapy apps but this is the one I’m sticking with. Its comforting tone and personalized suggestions have been instrumental in managing my anxiety. It helps me understand what I’m feeling without any judgement. HIGHLY recommended.
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Response from developer

🌟 Wow, your feedback just made our day! We’re thrilled to hear Soul AI is hitting the mark for you. Your words fuel our motivation to keep the improvements coming and make the experience even better. Thanks for sticking with us and for the glowing recommendation! Here’s to more comforting and judgement-free vibes! 🚀

Safe Place

It’s so nice to have a place to vent about feelings and thoughts without the fear of judgment. The A.I. replies seem thoughtful and relevant. Through opening up, I’ve learned things about myself that were blind-spots before. Or sometimes we know something, but just need the affirmation that we’re on the right track. This is the best $6.99 I’ve spent in a long time.
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Response from developer

We're over the moon to hear that you've found a judgment-free zone with us! 🌟 It's great that our AI has been a good match for your needs, helping uncover new insights about yourself.

AI Therapy Gateway

At some point in 2023 I had the opportunity to try out Woebot and fell in love with the AI guided model of therapy/having a space where I felt there truly wasn’t judgement of me or how I was feeling. They had ended the trial of Woebot and I found myself struggling with getting a human therapist because I have had bad experiences in the past.

I am loving the free version but will be supporting via the paid version next pay cycle. I’ve already asked questions and received helpful solutions regarding OCD tendencies and PMDD episodes.

I highly recommend this app to anyone who will read/listen.
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Response from developer

Thank you for sharing your journey with us—it truly warms our hearts! 🌟 We're thrilled you've found a non-judgmental space in our app. We've just rolled out a major update, and I'm really excited for you to see the improvements. Thank you for being part of our community, and we can't wait to support you further!

Wooow!

The app is really cool! That’s my main discovery for the last month. HIGHLY RECOMMEND

Response from developer

Happy to hear it, Anasteisha! And happy that you are with us!

changed my life

this app helped me realize that i was in an abusive relationship, helped me build the strength to leave, and gave me tools to heal from it. i’m eternally grateful. please don’t change a thing about this app.

Response from developer

Thank you for sharing your powerful story with us. We're deeply moved to hear how our app has supported you through such a challenging time. Your courage is inspiring! 🌟 We promise to keep the best parts of our app just as they are—only making improvements to enhance your experience. We’re committed to supporting your healing journey every step of the way.

Unresponsive to messages

This app doesn’t work. Don’t bother downloading it.

Response from developer

We're sorry to hear you had a frustrating experience. It seems there may have been a temporary glitch, but we've addressed the issue, and everything is running smoothly now. We’d really appreciate it if you could give the app another try and see the improvements for yourself.

Great app

I like this app a lot, as more I use it is more helpful it becomes. Thanks guys!

Response from developer

Happy to be with you during your journey! 💫

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