BNP Paribas Open Official User Reviews

BNP Paribas Open Official

DESERT CHAMPIONS LLC

Entertainment

Sports

Reviews Summary

Positive highlights

🎉

This app hasAmazing atmosphere and well-organized event

🗺️

This app hasHelpful navigation and information about the tournament

📊

This app hasEasy access to player profiles, schedules, and scores

🔍

This app hasAbility to follow favorite players and get updates

🎫

This app hasSeamless ticket purchasing and management

🤝

This app hasFriendly and helpful staff and volunteers

🌴

This app hasBeautiful venue and grounds

🎾

This app hasExciting to see top players and matches

Negative highlights

🔌

This app hasPoor internet connectivity and app performance at the venue

🕰️

This app hasDelayed or incorrect schedule and match information

🔍

This app hasDifficult to navigate and find specific information

🔒

This app hasIssues with accessing and managing digital tickets

💰

This app hasHigh prices for food, drinks, and merchandise

🔍

This app hasLimited options for coffee and other amenities

🐛

This app hasNumerous bugs and glitches in the app

🔍

This app hasLack of customization and personalization options

Top reviews

Leave a Review BNP Paribas Open Official

Not Good!
I went to the BNP app and it said it was no longer valid and I needed to get this new app. Now all my tickets for the tournament are missing. Why would they change apps a week before the tournament?! Makes me very nervous that I can’t locate my tickets.
Katie is wicked!!
7 months ago
BNP
Same…can’t access ticket section
Gizzygirl3
7 months ago
Fix it!
The prior BNP Paribas app for Indian Wells worked smoothly and was transparent. Now our tickets are buried. Had to download AXS app just to find our very expensive tickets. Very dissatisfied. Hope this doesn’t indicate that entering the venue will be a nightmare.
MillerSeattle
7 months ago
M Ryan
This is a great app. Very easy to navigate. Really like the create account feature to follow favourite players. Overall, very user friendly.
Match-point
7 months ago
Can’t even login
The app is not good, the link for login doesn’t even work. It says invalid dynamic link. Hope I can access my tickets to BNP next week.
Parikh9888
7 months ago
Developer Response
Thank you for the feedback and sorry you have been unable to use the app. This issue has been resolved in our latest release, 1.0.3. Please download the update. If you continue to have issues, please reach out to us so we can help troubleshoot at marketing@desertchampions.com.
Locations services fail
Can’t install app because it crashes at “turn on location services” and there is no option to turn them on within the app. Now I am locked out of my old app and I can’t see or use any functionality.
JMAStudio
7 months ago
Developer Response
Your feedback is valuable to us, and we apologize for any inconvenience. We're happy to inform you that we've fixed this issue in our most recent release, version 1.0.3. Please take a moment to download the update.
Horrible
Screen frozen on “ turn on location services” and can’t go any farther. I deleted, re installed and still same result. Nothing was wrong with the old app.
Leelardio
7 months ago
Developer Response
Thank you for reaching out with your feedback, and we apologize for the inconvenience of not being able to use the app. We're glad to inform you that this issue has been resolved in our latest release, version 1.0.3. Please ensure to download the update to access the app seamlessly.
BNP Paribas Open App
Apps doesn’t load. Tried several times. Locks up at the turn on location services screen with no other options to move along in the app.
Love sc!
7 months ago
Developer Response
Thank you for your feedback, and we apologize for any inconvenience caused. Rest assured, we've addressed this issue in our newest release, version 1.0.3. Kindly proceed to download the update.
Not installing properly
Trying to access my tickets and I can’t get passed the location service prompt. Please fix before the tournament begins.
Tennis Makes Me happy
7 months ago
Developer Response
Thank you for the feedback and sorry you have been unable to use the app. This issue has been resolved in our latest release, 1.0.3. Please download the update.
Won’t Load Past 3rd Page
The app isn’t functioning. Stops on location pages and won’t progress
bruna girl
7 months ago
Developer Response
Thank you for the feedback and sorry you have been unable to use the app. This issue has been resolved in our latest release, 1.0.3. Please download the update.