Deel User Reviews

Deel: Global Payroll & HR

Deel, Inc (USA)

Business

Finance

Reviews Summary

Positive highlights

🚀

This app hasEffortless payments and earnings tracking

🤖

This app hasHelpful AI assistant for easy navigation

📱

This app hasConvenient mobile access to all work info

🔍

This app hasFeature-rich with org chart and payslip access

🕰️

This app hasConsistent and transparent payment process

🧭

This app hasIntuitive and user-friendly interface

🌍

This app hasGreat for remote employees

🏆

This app hasBest experience ever!

Top reviews

Most RecentHighest RatedLowest Rated

Excellent

I was able to transfer my salary in no time

vivienne_2017

2 days ago

Seamless App

The app is seamless and integrates with my lifestyle. I like how you can personalize what you want to see on page 1. Thank you for the app!

DB HTX

11 days ago

Live chat option

Overall its a good app, but I’m not sure what’s the issue with the live chat option. For me its continuously glitching and the keyboard is not coming up for me to type my messages I have to write them in notes to copy and paste them into the chat and even that I’m having issues with because of the glitching.

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Mandy96K

23 days ago

Response from developer

Hi there! Thank you for your feedback. We’re sorry to hear about the issue with the live chat. The fix for this glitch has been deployed via an update. Please try the following: hard close and reopen the app, then wait approximately 30 seconds to allow the updates to install in the background. This should resolve the issue. Let us know if you continue to experience any problems!

App Keeps Freezing

Allows 1 login, then subsequent logins unsuccessful. Then app simply freezes and won’t go to login screen at all.
Deleted and downloaded app multiple times. Will work once and then freezes.

Yoj09

a month ago

Response from developer

Thank you for your review. We aim for excellence and value your feedback. We want to address any concerns you have to enhance your experience. You can schedule a 15-minute call with our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. We’re committed to making your next experience exceptional.

Stuck on the loading screen

App functions are great when you can get past the app launch screen and log in.

Mikeruckus

a month ago

Response from developer

Hello Mikeruckus, Thank you for your review on the App Store. We value your input in helping us enhance Deel Services. Unfortunately, we can't locate your user account to address your concerns directly. We kindly invite you to contact our Support Team, as we are available 24/7. Here is our Help Center article with the links to get in touch with us: https://help.letsdeel.com/hc/en-gb/articles/4420302814353-How-To-Contact-Deel-For-Customer-Support Your feedback guides our improvements, so we can address the issues you've raised while using our App!

Horrible platform with the same horrible app

My employer has started using Deel for over 6 months now, and there are incorrect payments month after month.
As a payroll system, Deel has failed at making correct payments to employees. As a mobile app, the Deel app failed to let me log in since the first instance.
I don't understand why such a failure of a company has a reason to exist and waste other companies and people's time and resources.

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Appstore needs a name

2 months ago

Response from developer

Thank you for your feedback, especially regarding your payments. We understand your frustration. Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we want to assist you further. Please book a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2 and select the best time for you. We're committed to improving your experience.

Great!

Deel is easy to use and very convenient! No hassle! Highly recommended!

Jared32145

3 months ago

Response from developer

Hi there! Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! The Deel Team.

Brilliant!

Super easy to manage invoices, payslips and withdrawals! Beautifully designed as well!

wasif_islm

4 months ago

Response from developer

Hi there, We're grateful for your positive feedback and love hearing how easy and beautifully designed you find our app! Your feedback means a lot to us! Best, Deel Team

Can’t set a pin

The title. Cannot log in, requires setting a 4 digit pin. The pin cannot be set as no keyboard appears. Tapping everywhere doesn’t help. Deleting and downloading again doesn’t help. Restarting iPhone doesn’t help.

Otherwise the app looks great

Nickname1908742