Do not buy app
I purchased for the year, after a short time the app stopped working I’ve written about 5 times over the past couple months and no one responds. I’ve made sure my app and phone was updated, deleted and re downloaded. No one responds to help. This app is completely useless and was a waste of money sadly. I love it when it worked. But it quickly stopped and their help service always says they are gone and will be back soon but never are.
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Save your money !
Payed money for this app and haven’t been able to create 1 single thing. Yet I can’t receive a refund ?
Terrible
Don’t work don’t waste your money always crashing not recommended
So bad
the ap did not work at all! I was able to make a grand total of ZERO videos after paying for subscription !also every single message I sent the company was completely ignored and I still havent heard anything from them at all , what a scam
Was a good app but quit working
I was really impressed with this app until after I paid for it then 1 month after purchasing it for a full year it quit working. I tried contacting them several times but they never contacted me back. This app had great potential and it was my favorite app but after it stopped working and no one seems to care to help me with the problem I have to come here and leave this bad review in which saddens me because this was a wonderful app until it crashed and never worked again and then taking my money and no refund for an app that quit working..
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Paid for FULL year!!!!
App worked wonderfully. So well that I paid for the year subscription. Shortly after making my payment the app suspiciously stopped working. Now anytime I try to do image to video or text to video the app shuts down and does nothing. Do better people. Do better. I’ve contacted the app customer support but continue to get the same response….someone will contact me and never does. What a waste of money.
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Scam
It's an awesome program that does a really good job of converting images to video and transforming text into engaging visuals when it works. However, my experience took a turn for the worse after using it for about six months. The program crashed unexpectedly, and that’s when the real trouble began.
The worst part isn't just the crashing; it's the absolutely dreadful customer support from Mars Studios. I’ve tried every possible way to reach out for help—through the app, phone, WhatsApp, and even direct contact—but to no avail. The automated responses from the app promise a quick reply, yet my messages have remained unseen for six months. It feels like they don't care at all.
In conclusion, while Muse can be a fantastic tool, it’s overshadowed by the worst customer care I've ever encountered. Save your time and money—do not trust this app.
The worst part isn't just the crashing; it's the absolutely dreadful customer support from Mars Studios. I’ve tried every possible way to reach out for help—through the app, phone, WhatsApp, and even direct contact—but to no avail. The automated responses from the app promise a quick reply, yet my messages have remained unseen for six months. It feels like they don't care at all.
In conclusion, while Muse can be a fantastic tool, it’s overshadowed by the worst customer care I've ever encountered. Save your time and money—do not trust this app.
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Terrible
Keeps crashing avoid paying £15
Do not buy app
I purchased for the year, after a short time the app stopped working I’ve written about 5 times over the past couple months and no one responds. I’ve made sure my app and phone was updated, deleted and re downloaded. No one responds to help. This app is completely useless and was a waste of money sadly. I love it when it worked. But it quickly stopped and their help service always says they are gone and will be back soon but never are.
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Slow and not worth the money
Bought a yearly membership to create content for social media but really slow and repetitive video and image data.
Requires variety, visually alluring images and videos, not worth the money.
Bad investment with zero return
Requires variety, visually alluring images and videos, not worth the money.
Bad investment with zero return
