SCAM
Buyer/Bidder Beware
How Much Really Goes to Charity
Be Careful - you will notice in some cases very little actually goes to a charity. Sometimes like 5%. Thanks
Item Purchased was a Scam
I’m all about helping charitable causes, but if you’re going to sell something of value, don’t misrepresent what you’re selling.
Never again.
Never again.
Buyer’s Premium isn’t enough to Staff Phones and Read Emails
Answer your phones and read your emails! Won an item, which was a gift. Immediately upon winning, I sent an email so it gets shipped to the recipient (a gift) instead of me. Email ignored. The next day, I left a voicemail with shipping department, but my call was never returned. Left another voicemail after that, this time with the auction team. Call not returned as well. Left a note on Facebook page. No response either.
Just got a shipping notice from FedEx. Item is being sent to me (obviously, since nobody answers email or listens to voicemail). Had to pay fedex to reroute. Ridiculous. Had issues with communication on prior auction I won too. I won’t be participating in further CharityBuzz auctions. Already deleted app and unsubscribed to emails on open auctions. You think the buyer’s premium would allow you to staff your phones. Would give zero starts if it was an option.
Just got a shipping notice from FedEx. Item is being sent to me (obviously, since nobody answers email or listens to voicemail). Had to pay fedex to reroute. Ridiculous. Had issues with communication on prior auction I won too. I won’t be participating in further CharityBuzz auctions. Already deleted app and unsubscribed to emails on open auctions. You think the buyer’s premium would allow you to staff your phones. Would give zero starts if it was an option.
Show less
Great app with good customer service
I feel like I need to give them kudos. We bought an item that we were not able to redeem because of Covid and they gave us a full refund. Very impressive.
Unethical bidding process
I was bidding on an item on this app against another bidder. We were bidding back and girth successfully. When I went to submit my last bid before closing, some how this bid triggered a “there was an issue with your card” notification. This was clearly not accurate as my other bids had been accepted. I won’t bid on this platform again because of this. The system should be fair to all bidders. This isn’t the developers fault. The business team should be making better product decisions.
Show less
Red Carpet Treatment with Charitybuzz
I love everything about this app. It affords opportunities for some really amazing experiences while giving to good causes and being socially responsible. I have participated in two different experiences through Charitybuzz and have been extremely pleased. Their team is very easy to work with, and they are very helpful in answering all questions and make it easy to understand how to navigate the process.
Show less
Excellent app and service
Excellent app and great service once I won my bid.
Genius
Amazing app with a great idea for helping in raising money for numerous charities. Highly recommend checking this out!
Too many check ins
Why oh why do you make people re-sign in every time you use the app? Annoying and unnecessary.
