Coffee Meets Bagel User Reviews

Reviews Summary

Top reviews

You lost your loyal customer to Hinge

I’ve used CMB for at least five years, but I finally switched to Hinge after hearing more successful and genuine match stories from my friends—and also because I got paranoid with the increasing number of scammers on CMB. Hinge’s facial recognition verification tech helps limit catfishing, though it’s not perfect. On CMB, at least three out of ten profiles are fake or scammers. I gave up reporting them because CMB’s security is way behind. It wastes my time to even view or swipe left on these profiles—if there were a feature to hide disliked profiles from the main page, it would help, but unfortunately, there isn’t.

After switching to Hinge, I love three great features that CMB lacks: 1. Fun and personal prompts to showcase my personality, stories and prospects expectations 2. Integration with Instagram 3. The ability to upload videos and voice recordings. It’s just very sad that CMB UI hasn’t changed in five years. I regretted not doing the switch sooner.
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Response from developer

Thank you for sharing your experience. Your feedback is valuable, and I encourage you to submit a support request through the app or our website so we can address these issues. We appreciate your input as we strive to enhance the user experience.

Paid

It is again a paid dating apps

Experienced app different times in two states

I used the app on and off over a span of three years, in both Chicago and Atlanta. As an African American woman in my early 30s, I was specifically looking for a monogamous relationship with a Black man around my age. While I did meet a few people, I have to admit that I had more negative experiences than positive ones. One significant issue I noticed was with the filtering system. Even though I used the filters to prioritize African American men, my options were surprisingly limited. I tried adjusting the settings, including expanding and narrowing my search radius, but it didn’t help. Meanwhile, my friends of other races would see more Black men in their results—often the exact type of match I was looking for, using the same filters I had selected. I noticed the same problem with Hinge, which is why I stopped using that app as well. It's clear that there’s something going on with these apps, and many of us are becoming aware of it.
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Response from developer

Your experience is invaluable, and I'm truly sorry to hear about your challenges with our filtering system. We strive for inclusivity and fairness, and your feedback is essential for improving our service. Please report any specific issues to our support team through the app or website. We genuinely appreciate your patience and hope to enhance your experience moving forward.

Worse than tinder

They give you 25 swipes but no control on who you see. Guys need a thousand swipes to get one match so it’s just a bad system. The explore page will be beautiful women with healthy bmis but you can’t swipe in them unless you pay 75 dollars. In your stack of 25 however you’ll just get 30 plus year old obese people and as a customer you have no way to set your preferences on bmi. Oh and I’ve had a match that I can’t see and in the last two stacks they didn’t include that person. So that right there tells me it’s a scam. Bot accounts will like you and then they will charge you to view them. If it was real they would put that person in the stack immediately.
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Response from developer

We’re sorry to hear about your frustrations with the app's matching system and user experience. Your feedback is valuable, and we aim to improve our platform continuously. If you're experiencing specific issues or have suggestions, please submit a support request through the app or our website so we can help. Thank you for sharing your thoughts!

Money grab

Literally cant communicate with anyone without paying for a subscription. Cant like people without paying to replenish your beans. Why not just charge a fee to use the app to begin with? Deleting account. Dont waste ur time.

Keeps getting worst

Will hide likes from you or prevent matches unless you pay. Uses fake bots to trick you into buying subscriptions that instantly disappear once you pay.

Response from developer

We're sorry to hear you feel this way. We're committed to continuously improving and appreciate your feedback. You may reach out to our support team through the app or website if you have specific concerns so we can address them directly.

Buggy App and Unhelpful Customer Support

The app randomly deleted around 60 or so profiles in my Likes You section over the course of a few days earlier this month. When I reported the issue to customer service, I had to keep repeating myself and was met with responses like being asked whether I passed over the profiles myself, if I have screenshots of the profiles that have disappeared, etc. Now I haven’t heard from customer service in almost a week and the issue isn’t close to being resolved.

I definitely won’t renew my subscription. It’s a shame because the app used to be quite good.
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Too restrictive

I know these apps keep restrictions to make people want to pay for the features. But this is way too restrictive. I wish it was more flexible, and then I was able to actually like people in my discovery without have to use the in app currency that I have to use real money to buy. So not only are you buying the beans, you also would have to pay 20 dollars a month. That's four dollars less than my Netflix bill and this app ain't no Netflix 💀 I would love to find a match for myself on these apps, but it's difficult if you're someone like me who doesn't want to pay to find love. I don't like that I have to wait until noon everyday to get more potential matches. I had higher hopes from what I heard, but this app feels like I'm standing in a 1x1 square box.
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Response from developer

We appreciate your feedback and understand how frustrating it can be with the restrictions in place. Our goal is to enhance your experience while also providing options to engage with more profiles. We recommend submitting a support request through the app or our website to share your thoughts directly with our team. We value your input as we continue to improve the app!

Best dating app!

I love this app. Recommend it. First, unlike other dating apps that forced me paying for membership, this app totally let me use for free, with some restrictions but FREE. I didn’t pay a single penny. Second, high quality of members. I wished I knew about this app sooner, so I didn’t have to waste my money on other dating apps!!! But then I wouldn’t meet my wonderful bf now. I’ll tell everyone I know about “Coffee meets bagel” and willing to do free advertising for them from now on. I own this app a favor. Best dating app! ❤️💕
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Response from developer

Yay! We're thrilled to hear that you're having a positive experience with the app in connecting with real people. That's exactly what we strive for—to create meaningful connections that lead to genuine relationships. Thank you for being a valued member of our community!

Seems Impossible to Use for Free

I get gatekeeping features, but it does feel nearly impossible to get matches on the free version. You can see a handful of profiles to like each day. I know it’s not worth paying for premium based on the reviews and know I’d only be disappointed seeing my likes. I don’t know why but it also really rubs me the wrong way that the refer to people as bagels, it feels really dehumanizing and makes it feel like it’s not real people on the app. Ironically reading reviews it does sound like there’s a lot of fake profiles and to me “bagels” feels like something you’d call a fake account. Wanted to like this, but think if they want to keep this alive will need to do some serious reconsidering.
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