Leave a Review Kure
Don’t do it
I had 3 months up front and can’t get into the app. I see this is a common problem. Then there is a response (here) to email the company, nothing come from those emails.nicte726
Developer Response
We’re really sorry to hear about your experience and the trouble you’re having accessing the app. It’s frustrating to see that this has been a common issue. We’re currently experiencing a high volume of requests, but please bear with us as we work to address your concern. We appreciate your patience and understanding!Disappointing & disgusted!
I’m sure there are people out there who are desperate to find new ways to lose weight when dieting and exercising alone does not work. When I saw the commercial for this app, I was beyond ecstatic. I paid upfront for one month of hypnotherapy to try the app out. I have been trying to login for over a week and I have been unsuccessful. I have contacted the company with over five different emails and they have never returned any single one of my emails! And I’m not the first one to make this complaint. All this app does is take your money and they provide zero service!Show lessTiger 0709
Developer Response
We’re truly sorry to hear about your frustrating experience. It’s disheartening to know that you’re unable to access the app after your purchase, especially when you were excited to try it. We take your feedback seriously and want to help you resolve this issue. Unfortunately, we don’t have your email address on file. Please email us at info@kurepp.health, and we’ll prioritize addressing your concerns. Thank you for your patience, and we look forward to assisting you!No one responds!
I signed up for one month, but mistakenly entered my email incorrectly. I have tried countless times to try to correct the mistake, but no one is getting back to me! Now I think my credit card will be charged monthly and I can’t even access the app at all! I don’t want to be charged for something I can’t use! Very, very upset!Show lessmnunez6
Don’t buy
Can’t get the app to work and no one replies. Think it’s a scam.hxushchc
Developer Response
We’re really sorry to hear that you’re having trouble getting the app to work and that you haven’t received a response. We understand how frustrating this can be, and we want to assure you that Kure is not a scam. Please email us at info@kurepp.health with your account details, and we will prioritize resolving this issue for you. Your experience matters to us!No access, no support
Bought the subscription via the website, now as I try to use the app it doesn’t find the subscription. No help from the support team via emailLaigomes92
Save your money
I have sent so many messages! I paid 60 dollars and because I bought the subscription from the ad I can’t get into the app! I have waited weeks for a reply and no one has helped me. Sad!!!! Write another email today. Wish me luck!TRichey11275
Developer Response
We sincerely apologize for the difficulties you’ve faced and the lack of response regarding your subscription. It’s unacceptable that you’ve been waiting weeks for help. Please email us again at info@kurepp.health with your account information, and we will do our best to assist you promptly. Thank you for your patience, and we’re here to support you!can’t log in
created account out won’t let me log inA Whitkr
Developer Response
We're really sorry to hear that you’re having trouble logging into your account. That must be frustrating, especially after creating your account. Please email us at info@kurepp.health with your account details, and we’ll do our best to help you resolve this issue as quickly as possible. Thank you for your patience, and we’re here to support you!App does not recognise payment and emails ignored
I purchased a 3 month plan recently, took a screen shot of the confirmation, money taken from my account, but it will not recognise payment and is asking for more. I have emailed the help email and also responded to an email they sent me to sign up but no response7Burns
Scam
Signed up and paid for 3 months of this app and it won’t let me access unless I pay again. Contacted the developers who just keep telling me it’s been looked into day after day - didn’t receive receipt for my payment from the developers however PayPal confirms it has gone through.
Don’t sign up they take your money and leave you with nothing.Show lessMolliesmummy
Developer Response
We're truly sorry to hear about the frustrating experience you’ve had with accessing the app after your payment. It’s unacceptable that you’re stuck in this situation, especially after contacting support multiple times. Please email us at info@kurepp.health with your payment details, and I will personally ensure we resolve this issue for you right away. Your feedback is invaluable, and we want to make this right!Can’t Access my Account
I paid for a 3 month subscription but when I try to login, the app error msg says my email is already in use.MandyR711
