Leave a Review Splashtop Business
Bulletproof
I’ve been using Splashtop for my company for several years. It’s solid and reliable. They seem to understand that business managers want to focus on their businesses not on trying to understand multi-featured software utilities.Ormskirk Lad
Very happy with it
I have used dozens of VNC programs over the decades and they all have issues, they all have problems, some are free, some cost lots of money (TeamViewer)and I’ve never been happy with any of them. About 15 years ago I retired from emergency medicine and needed a reliable way to access my computer at my vacation home and vice versa as I travel back-and-forth between the two homes. I ran across an employee of Splashtop and we got to chatting and he said give it a try. I was using the free TeamViewer at the time and TeamViewer got real pissy about people using it for free even though I was only using it for one computer. So I decided to give Splashtop a try.
I’ve been using it now for about two years and I am very pleased. The cost is relatively minor and is made up due to its ease of use. I have only had one issue and it was fixed in about 20 minutes with a call to tech-support.
I like that I can use it with my iOS devices and can transfer files over different computers. I can’t really think of any cons to say about it. I use it to check in on four computers. Each home is run by a computer so I check in on those fairly often and really haven’t had any issues.
The one feature I would like is that if for some reason Splashtop is not responding it would be nice if it restarted itself, or even restarted the computer. The way I have it now is that I have to remotely shut down the computer and restart it for which I use a Z wave module on the server.Show lessFieldmedic
Highly recommended.
So very pleased I tried Splashtop. Never had one issue or problem with this. Excellent app, I highly recommended it. Thanks.AndyBpool
Jump Desktop iPad
Good client for iPad. Splashtop Devs — Can you please add the same experience we have with Jump Desktop? When an external display is attached to the iPad, Jump is able to use 16:9 resolution of the screen + different resolutions than native to the iPad. Please add!dirtyankle
Developer Response
Thank you for the 5-star rating! We appreciate your feedback and we have filed a feature request for you on adding more resolutions to the iPad connection :)Great for iPad remote access, but…
The actual application is easy to use, logs in smoothly, and rarely has connection issues (with exception to internet disruption). Compared to others, this is far superior. If you have two screens on the computer you’re logging into, there’s support for both at once, or one at a time. There’s an easy Control-Alt-Delete function for locking/restarting, etc. In terms of connectivity, it works well.
However, there’s a major update needed for this to be viable long-term… After a year+, Apple’s Magic Keyboard is not fully supported. Keys such as arrows and shift/control commands don’t work. Splashtop has work-arounds within the on-screen keyboard controls, but it takes twice as long to click through the additional menu bars. Apparently there’s a fix in place, but this significantly impacts usability.
Definitely 5-star material once the usability is resolved.Show lesswonthing
Developer Response
Hello, sorry to hear that you are having keyboard issue with arrow keys. This issue should be fixed with the latest version v3.4.8.5. If the issue still persists, please contact us through https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new and let us know your Splashtop account, thanks!IPad issue fixed!
Overall great product!Zatchmo1988
Spectacular
I switched over to Splashtop a few years ago when the previous remote we used tripled their yearly fee. I couldn’t be happier. Splashtop Business works great and was a true lifeline saver during the pandemic. A great value all around.MatthewGuski
A good app BUT…..
One BIG problem, it loses the connection often, even if idle for just a few seconds. Other times, it will drop the connection after a minute or two while working on another app and there doesn’t seem to be any way to control connection timeout.dabbajay
Latest update has broken something
iPhone 12 Pro Max
Recently I am unable to use the trackpad without first disabling trackpad and then reenabling it
This has never been an issue before
Other than that I’ve been a customer for a few years now and it’s the best remote software I’ve used.
Please fix the trackpad issue!Matt30186
Developer Response
Sorry to hear that you are having an issue with the trackpad. Unfortunately, we cannot reproduce the issue. Can you file a ticket here: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new and let us know your Splashtop account. Please remember to include what remote device that you are using for us to look further into the case, thank you!SplashTop
Love it, remote management at its finest
Thank You
Dwayne
Nova Scotia
CanadaQ1966123
