BlueParrott User Reviews

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  • Last blue parrot

    Bought a new headset and it automatically hangs up on people when I’m talking on it. The blue parrot button doesn’t work all the time. Very disappointing in my headset.

    Developer Response

    Hello Truck573, Thank you for writing a review. We are truly sorry to hear that. We would not expect this behavior and we apologize for any inconvenience this has caused. We recommend contacting the Jabra Support Team: https://bit.ly/3Lkq32N. We are always here to help. Thanks, again. User feedback is truly valuable to us.
  • Won’t connect to app after update

    Had my 450 for quite some time now and it was connected to the app now it won’t find or connect I’ve deleted the app repaired to my phone non of which have helped seriously thinking of going with a different headset

    Developer Response

    Hello 402operator - We are sorry to learn that you are having this experience and invite you to contact our Support Team for assistance.  Contact details can be found on our website within the support pages for your BlueParrott model.  Thank you.
  • Great app

    Does as described. I’ve use BlueParrott headsets for over 15 years. Currently have a 350. I’ve never tried a different brand because I’ve never needed too.
    Great device and the app is a cool addition to the headset to check firmware and change the buttons. 5 star!

    Developer Response

    Hello Uppersub - Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you'd like to share regarding your experience, please contact the BlueParrott Support Team. Any and all information is valuable to us.
  • good device, poor app and updates

    I just purchased my B450 XT headset, it instructed me to download the app and get a firmware update for the headset, and all I been having is issue after issue after issue, this is ridiculous, and yes I reached out to support, he helped all he could, the update issues never got resolved so now I will never know if my purchase of the headset and all features are fully functional, I shouldn’t have to go through all of this period.
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    Developer Response

    Hello Gaston, Thank you for writing a review. We are truly sorry to hear that. We would not expect this behavior and we apologize for any inconvenience this has caused. We recommend contacting our Product Support Team: https://bit.ly/3UFSLhJ. We are always here to help. Thanks, again. User feedback is truly valuable to us.
  • Connection poor

    The device disconnects on its own whilst I’m in a call. Very frustrating to have fumble for my phone to complete the phone call because the ear piece disconnects itself. Doesn’t matter where I am. Sometimes in my house sometimes in the truck in the city in the county. Doesn’t matter just cuts out.

    Developer Response

    Hi there! We are very sorry to learn that you are having this experience. We suggest that you contact our BlueParrott Support Team for assistance. Contact details may be found on our website within the support pages for your BlueParrott model. We are here to help! Thank you.
  • Quality

    So I’m on my 3 headset in a year. They replaced them reasonably quickly. The sound per my colleagues is great, the feel on m head after hours not so great. The software useless. Sometimes it connects to both my phone and pc but most reliable to my phone.

    Developer Response

    Hi there! We are sorry to learn that you cannot find a comfortable fit for your BlueParrott headset and we apologize for any inconvenience while replacing the product. If you have any questions or concerns related to the headset or the BlueParrott app, we invite you to contact our Support Team again for assistance. We are here to help! Thank you.
  • Shouldn’t need an app for this

    It does what is says on the tin. Putting one star because I paid $80 for a Bluetooth earpiece that makes me download yet another stupid app (that probably harvests my data) just to make the button on the side mute the mic which is what it should do right out of the box.
  • Worst app ever!!

    Just bought my B650-XT headset after reading many reviews online. The Blue Parrot button tells me to download the app to configure my headset. I did and the app is just worthless. No real information on how to use the headset. I cannot hands-free dial, etc. Worthless!!!
  • There goes support for overpriced junk

    Just like any other company out there, they are good for a while and then they take your money and don’t support their junk
    Way to go BlueParrot!
  • Update aren’t working

    On the latest version of iOS this app just shows a blank screen after downloading the firmware. So I’m unable to update the device.

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