Leave a Review Handelsbanken UK
Good but frustrating
I mostly like the app. However it seems to decide I have a network error and am not connected to the internet every few days. Not related to actual network access. Have to switch phone off and reset each time. Annoying. Thankfully hasn’t happened when authorising online expenditure. But only a matter of time.Show lessDeveloper Response
Thanks for leaving us a review – we appreciate any feedback you’ve given us. If you’d like to talk through anything you feel we could do better, please phone us on 0800 470 8000. We may be able to provide some insight into the issues you are having.Works one day not the next!
Temperamental app, works one time & not the other time, it reminds me of an abacus & a calculator, this being the abacus, I think cavemen were more up to date, basically a poor app!Developer Response
We’re sorry you’ve had a bad experience with our app, but thank you for letting us know. We would be happy to discuss the issues you are having in order to improve your experience, and provide troubleshooting assistance, please phone us on 0800 470 8000 for support.Would give 0 stars if I could!
The app never works. Each time you try to log on you’re met with multiple error messages. It takes several attempts at entering your passcode to actually gain access to your accounts. Embarrassing for a private bank!Developer Response
We’re sorry you’ve had a bad experience with our app, but thank you for letting us know. If you’d like to talk through anything you feel we could do better, please phone us on 0800 470 8000. We would be happy to discuss the issues you are having in order to improve your experience.