CCC ONE Mobile Appraiser User Reviews

CCC ONE Mobile Appraiser
CCC ONE Mobile Appraiser
CCC Intelligent Solutions Inc.

Top reviews

Camera

After the latest iOS update, the volume buttons quit working when taking photos.
Also, the app needs the ability to add photos from the camera roll.

Photos

Need to be able to add photos from camera roll like the repair facility version

It’s OK

Needs the ability to add photos from Camera Roll. Scans VINs 50% of the time, very hit or miss. Ability to add more than 60 photos would be helpful.

Ok update

Like the new design, don’t like where when you take pics of the vin and license plate and you download to ccc program it doesn’t include the mileage/license plate automatically. Other than that ok so far.

Network Connection Lost Error

Keep getting message that network connection was lost. App does me no good if it doesn’t work. Every other app on my phone works fine.

Love it!!

This is a great app and allows me to add pictures and invoices to my files in an instant!! Only things I would change are please take the time stamp off the bottom of the pictures...it is constanly blocking invoice totals and parts of my pictures...also please make it so that I can scan a vin tag after the file has already been created on our desktop. There is no way to scan a vin after a file has been created already. Otherwise I love this app and it saves me a ton of time!
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Scanner no longer works

Title says it all. Use to work on about 80% of the VIN numbers. Now works about 10% of the time. CCC tech suggested to try better lighting. Come on! And please add access to the camera roll.

Scanner not working any longer

I’ve used this for over a year and rarely ever had issues with scanning VINs unless it was a Hyundai. Now it rarely ever scans anything. I checked my camera lens on my iPhone, wipe the vin, but nothing works. Even in the shade and on flat surface Vins it no longer scans them. Crazy that it worked so well for so long and ever since their last update likely it doesn’t work right.
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Manual VIN entry

It would be extremely helpful if after a VIN is manually entered there was a decode button. This way if there was an edit to be made, it could be corrected without retyping the entire 17 digits.

Not bad, but...

Minor additions would make a HUGE difference.

When I first got the app I was able to copy & paste into the app. This was helpful because if I couldn’t get a VIN or QR code to scan (i.e. every Korean car ever made, and most Chevys) I could back out of the app, copy the VIN from another place (usually the assignment that I paste into my calendar), then paste it into the app. Also, when I have multiple pics that will all have the same name this is helpful. For whatever reason you can’t paste into the app now. Not sure why, but this is a huge (HUGE) pain- my fat sausage fingers do not type well on a phone especially when wet, greasy, frozen, etc.

Also- someone else suggested this- the ability to add photos from the camera roll would be very helpful. Along with this the ability to add photos to the camera roll from the app would be great also.

Someone else wrote a review that said to add an engine compartment photo preset in place of headrests. I’d prefer you left headrests & added engine in place of exterior- that is a useless preset, the headrests one I actually use.

Last- is it possible to add a text scanner as a 4th scanning option? Something like they have for scanning credit cards.
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