CCC ONE Mobile Appraiser User Reviews

CCC ONE Mobile Appraiser
CCC ONE Mobile Appraiser
CCC Intelligent Solutions Inc.

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Leave a Review CCC ONE Mobile Appraiser
  • Great app, has room for improvement as follows.

    1- History button should also be available on the initial screen.

    2- History should hold at least the last 20 claims/cars.

    3- You should be able to rescan the VIN at any time and be able to add supplemental photos to the claim. (Don’t think it does that currently?)

    4- Camera button should still be exposed after taking a photo. It goes away and shows you the “retake” button instead. Remember as an appraiser, we often have a laptop and or an umbrella on top of the camera. One handed operations mean productivity.

    5- THE BIG ONE for me would be the camera button acknowledges or acts as the “use” button. Right now it goes away. When you can take a pic, and if you like it, hit the shutter button again which takes the next photo. I could walk around the vehicle just clicking away if the photos are clear.

    6- Once you’ve decoded the VIN, the plus button should be bigger and a circle with a plus sign.

    7- When adding a manual ViN, the numbers and letters should be a little bigger and all on the same page QWERTY style.

    8- Once you enter the VIN, it should be larger also to make it more legible. Most of us use iPhones 6.

    9- Replace the “Headrests” button with an “Engine” pre-labeled button.

    Please at least give me number FIVE and I will appreciate you so much. Thank you for your time.
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  • Camera Roll

    I would love to be able to add a photo to a CCC file from the camera roll. Like when you arrive to the tow lot and go in the office and take a photo of the tow bill before you see the vehicle. Be nice to be able to then add that photo to the CCC file after you've scanned the VIN.
  • The Only Thing I Would Change Is...

    The only complaint I have about the latest version of the app is that it would be nice if the "+" to add a photo was at the bottom of the screen. This would allow one handed operation of the app more possible. When using an iPhone 6 or 6s it's impossible to reach the "+" with your thumb. It would just be more convenient.
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  • Amazing Tool

    As an insurance adjuster, it makes life so much easier!! Specially with the new update, no annoying pause in between photos!
  • Good, not great

    Coming from a body shop to being an adjuster has been fun. Biggest thing I missed was the CCCone app. Very thankful I just discovered this app, but it still leaves much to be desired. This does cut down the need to lug my camera everywhere and makes it very easy to upload photos to my work files. I wish my pending claims would show up on dashboard though so I could click into whatever work file I want... However I will make due. Thank you so much !!
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  • App will not open

    Like everybody else it will not work on 5s
  • Doesn't work with iPhone 5

    Bummer.
  • PLEASE FIX

    It continuously authenticates when I'm trying to log in. I can't get passed the log in. Please fix this!!!
  • This app is crap

    It won't work on iphone 5 don't waste your time it won't let you log in I wouldn't even give this app 1 star
  • Bad Times

    Cannot open. Hogwash.

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