Luma AI User Reviews

Luma AI - Video Dreamer

VR CONSULTING SP Z O O

Entertainment

Photo & Video

Reviews Summary

Positive highlights

👍

This app hasEasy to use with built-in presets

💡

This app hasImpressive AI-generated video results

🚀

This app hasFast and straightforward experience

👍

This app hasIntuitive user interface

💡

This app hasAbility to animate photos into vibrant animations

🚀

This app hasExcellent tech support and customer service

Negative highlights

💸

This app hasExpensive subscription at $80 per year

🐛

This app hasDidn't work at all for some users

🔒

This app hasPoor support and refund experience for some

Top reviews

Most RecentHighest RatedLowest Rated

No

UTGRazor

a month ago

Response from developer

Comments without specific details don’t fully help us understand how to improve the app for you and other users. If there are particular issues you encountered or features you’d like to see, please let us know through the Settings → Contact Us option in the app. We have thousands of happy clients using our service daily, and your input will help us make meaningful improvements to ensure a better experience for everyone.

Nice app!

I’ve made a multitude really cool videos. The app is well-designed, easy to use.

Maria Bobrovska

a month ago

Response from developer

Thank you Maria, indeed we have a dream team of developers and designers who are very keen on delivering the best product with the best UI in the AI world!

I love this app, pure fun

This app is amazing! You just turned my boss into a bodybuilder, and my friends loved it ?. Highly recommend giving it a try.

jaline~poyle_1985xdvy

2 months ago

Response from developer

Thank you Jaline! Happy to hear you enjoyed the app! New features and scenarios are coming, check out our new X-Mas fun that will be released in the 2nd half of November!

Finally, the ai video app that’s easy to use!

I’ve tried a lot of AI apps and usually feel frustrated - they require way too much prompt-crafting and tweaking to get decent results. But this app is refreshingly different! The built-in presets make it so simple to create quality videos without a ton of effort or detailed prompts. The results are impressive, and I don’t have to spend ages figuring out how to get the AI to understand my ideas. Highly recommend for anyone skeptical about AI apps and looking for a more straightforward experience

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DavidGlide

2 months ago

Response from developer

Much appreciated, David! New cool features are coming soon!

Finally, the ai video app that’s easy to use!

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Akeesha Fawcknergfmoebcd

2 months ago

Nice details, fast support

Downloaded this app not expecting much, but wow… I’m hooked! I made a 5 sec clip of me flexing like a superhero and it looked like a movie scene. Definitely check this out

humberto~kliemke 1990lbdd

2 months ago

Just 5 seconds long videos???

It's not worth it to pay $80 per year for the ability to make 5 seconds videos!

Vica67

2 months ago

Response from developer

Thank you for sharing your feedback. We understand your concerns about the pricing and the duration of the videos. The 5-second video format is designed to provide high-quality cinematic animations while balancing the significant computational resources required for AI video generation. We're working on extending the video length to 10 seconds in the near future. Our Yearly Subscription includes 100 video generations and full access to exclusive, frequently updated trends available only in our app. Leverage all advantages of your subscription - contact us for Expert Advice - get attention of one of our experts and take your video generations to the next level. Simply reach out to us through the app by going to Settings and selecting "Contact Us."

Simply Marvelous!

I recently discovered this marvelous app that allows you to animate photos, and I can’t say enough good things about it! The user interface is incredibly intuitive, making it a breeze to turn images into vibrant animations. The options available are fabulous—whether you want to add subtle movements or create dramatic effects, this app is has it all.

What truly sets it apart is the outstanding tech-support customer service. They are prompt, knowledgeable, and genuinely care about helping you make the most of the app. I had a few questions while exploring its features, and their team was quick to respond with helpful insights.

Overall, this app has exceeded my expectations in every way. If you’re looking to bring your photos to life, look no further—this app is a game changer!

Thanks, Luma Video! ☺️

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TLK1959

2 months ago

Response from developer

Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying the app and finding the user interface intuitive and the cinematic effects fabulous. It's fantastic to know that our customer service team could assist you promptly and effectively. We aim to make your experience with our app delightful and are overjoyed to have exceeded your expectations. Your feedback inspires us to continue enhancing the app for all our users. Thank you for choosing Luma Video to bring your photos and ideas to life!

Horrible

Use HAILUOAI.VIDEO instead, is free and better

Didn't work at all and took my money.

I have contact the support they didn't help either, I had to contact apple to request my refund or will to my credit card

I have contacted support already, and they did not help me, refund is my only request.

_Brother450_

2 months ago

Response from developer

Thank you for your feedback, Samuel. It seems there was no follow-up via email; please contact us through the app if you need help: Settings > Contact Us. We recently updated the app and launched a fun Halloween AI Trend. We hope you enjoy the improvements and look forward to assisting you.