Zumper User Reviews

Reviews Summary

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Scammers, unprofessional and unreliable

I did everything from filling out the financials, also paid to have an updated credit report ready for review so when I chose an apartment the owner or management company had access to it. Unbeknownst to me very apartment I was interested told me they cannot view it on Zumper. Why? Because they have to be on Zumper as well. The apartments are rented out and retrieved from another website. There’s no full disclosure telling you that some owners and management companies cannot view the credit report they had you purchase. The information is unreliable and a scam.

I tried reaching out to them to help me and they receive responded very late. Also the response was not pertaining to my question at all. I tried telling them and they gave another response not pertaining to my concerns. If you want to find an apartment in a certain area or neighborhood, I suggest to drive out there or have someone drive you around and look for yourselves, you get better deals and get to see the apartments up close and not in an app taken by professionals to make them look like they’re worth more than actual price. All the renting apps are alike.

Save yourself the time, money and headache. DIY!
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Response from developer

Sorry to hear that and we're working hard to keep the community trustworthy and safe! Please email support@zumper.com with the suspicious properties and we'll investigate asap.

Few listings under $1,000/month.

If Zumper works as intended, you give over ALL of your personal financial info and then you can rent an apartment directly from your phone. I hated giving up so much data to a data reseller, but I needed to save time and Zillow has hundreds of listings. However, if you set the search criteria to <UNDER $1000> ~ only 2 or 3 options appear. I tried it for 90 days and Zumper is a total waste of time.
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The financial section

Everything else was decent questions when applying. Except asking for my bank account # and how much do I have in my bank account is super sketchy. Overall the whole new app is straight forward better than Zillow and Trulia, etc.. because you can instantly apply directing to the agent or homeowner. If you ask for our credit report you have all the information needed. Asking for my bank account # and $$$ is unnecessary and it leads to more hackers and it says on the fine print that Zumper will not be held responsible. So I think this app needs to be relooked at.. I applied to one of the housing here for the first time and I had to call the homeowner to tell him that we are not going to put our bank account info nor tell him unless he accepts our application. So if he sees and 95% application then oh well. We as people have the right anyway..hopefully this helps others.
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Response from developer

We appreciate your review and will pass that along to our team!

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