Zumper User Reviews

Reviews Summary

Top reviews

Needs id

Asking for id to make a listing is excessive

Response from developer

Thank you for letting us know and for providing your feedback. We hope you understand that we have a rigorous identity verification process designed to protect our community, including renters and listers like yourself, from potential fraudulent activities. We understand that it can be challenging sometimes, but we are committed to creating a trustworthy environment for our community. Please contact us at support@zumper.com if there is anything else we can do to support you.

Zumper Made Apartment Hunting So Much Easier!

I've been using the Zumper app for a few weeks now, and I'm seriously impressed. Searching for an apartment used to be such a headache, but this app has really made things so much easier!

The design is super clean and simple to use, so I never feel overwhelmed while browsing through listings. It's super user-friendly, even for someone who isn't very tech-savvy.

What I love most is how up-to-date the listings are. I've tried other apps before, and I'd always run into outdated posts or wrong info. With Zumper, I feel like I'm actually looking at real, current options.

The filters are also a game-changer—you can narrow things down by exactly what you're looking for, whether it's price range, pet-friendly places, or specific neighborhoods. It makes the whole process so much faster and more efficient!

Another awesome feature is the notifications. I get alerts whenever new listings match my search criteria, which really helps me stay on top of my search. Plus, you can apply to rentals straight from the app, which saves a ton of time and hassle.

Overall, Zumper has taken so much stress out of apartment hunting for me. If you're looking for a new place, I totally recommend giving it a try—it's seriously worth it, and has made my life easier!
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Response from developer

Thank you so much for the review! We’re thrilled to hear that Zumper has made your apartment search easier. Our team works hard to keep listings up-to-date and the app user-friendly, so it’s great to know it’s making a difference for you. We’ll keep working to make the app even better, and we’re excited to keep helping you on your search. Thanks again for the recommendation - it means a lot to us!

App is way too complicated

Between the unobvious way the app switches between renter and landlord but looks the same and makes you think you’ve lost your messages to potential tenants, and the whole complex and unnecessary way that Padmapper is affiliated but doesn’t show your ad on its app, yet requires the app to post, but it’ll actually need to be posted on Zumper first, however after that’s done you don’t know it automatically posts on Padmapper and that app still says “Post a pad”…….you get my drift. They need a much more straightforward method to combine and make Zumper way more easy to use between landlord and tenant.
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Response from developer

Thank you so much for the review and sharing your feedback! You can always contact us with more feedback at feedback@zumper.com.

Landlords: DO NOT USE THIS APP

If a landlord uses this app they will not be able to see the phone number and other information which the potential tenant entered. Access Zumper via Safari instead. Remove the app from your device so the link in the emailed notification of replies will go to Zumper website. I may have lost potential tenants due to this app. Why have an app if it does not show all the information to landlords??? Contact information is critical!!! Also potential tenants who don’t have Zumper accounts can’t receive messages.
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Awesome

I am glad to know that you guys are helping people out with finding homes

Response from developer

Glad you enjoy our work! You can always contact us with more feedback at feedback@zumper.com.

Search function is useless

Deleted immediately. It only lets you search a specific city/town, or to use your current location. But if you’re looking for anything within say, a 50 mile radius of your current location, there’s no option for that. There’s no option to select a specific area on a map. There’s not even the option to search within a county instead of a specific city. So, if I want to search for Clearwater, FL, I can only see that location. If I’m also open to St. Petersburg, Pinellas Park, Largo, Dunedin, Palm Harbor, Seminole, Tarpon Springs etc. , I’d have to make a separate search for each of those locations, even though they’re all in Pinellas County. Every other app lets you choose a county as a choice, or just draw a circle on a map to choose your search area. Not this one, so not going to bother with it. Delete.
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Response from developer

Hi there! We really appreciate your feedback as it provides us with valuable insights to enhance the user experience. We are constantly looking for ways to improve our app, and your input plays a crucial role in that process. We value your suggestions, and we are dedicated to implementing changes that will make the app more user-friendly and enjoyable for everyone. If you have any additional details or suggestions, please feel free to share them with us at support@zumper.com. Thank you again!

Housing

This app made it much more enjoyable and easier to track and find a room easily and more efficient manners

Response from developer

Thanks so much and glad you enjoy our work. Best of luck with searching!

Prematurely sent messages to Property

App crashed in the middle of writing a message, sent the message to the property and won’t let me see the message or unsend it. Not thrilled

Response from developer

Hi there, Sorry to hear that! We're investigating this issue and are looking to fix this right away. Please contact us at support@zumper.com for additional support.

Interface needs improvement

“Read more” button often malfunctions. A “block listing” feature would be useful

Response from developer

Hi there, We really appreciate your review! We're working on fixing the issue and will pass your feedback along to our team.

Zumper

Why the hell doesn’t this app work

Response from developer

Hello, we're sorry to hear you had this experience. Will you please contact us at support@zumper.com with your details so that we could help you resolve the issues you're experiencing as soon as possible? Thank you!

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