Excellent
I’ve discovered that anything I would need to do inside a brick and mortar bank, I can do online with the AFCU App. I’ve been a member for over 20 years and currently live on the opposite side of the country from the closest facility. Between a phone call and the app, I imagine I get more banking business done more quickly than if I were physically inside the bank. Excellent and user friendly app!
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Great banking app
I came from a bigger bank with a great app. I appreciate Andrews for incorporating all of the same features. If I have any issues, the chat feature will usually help fix it. I’ve only had to call once and it was resolved quickly as well.
Dated and Dim Witted
Forget the app, avoid this institution at all costs. The app and the website is not intuitive or well designed. It is dated and designed by people that must never actually use it. Unfortunately AFCU bought my mortgage and have proceeded to trip over their own shoelaces at every step of the way. Starting from day 1 when they charged me a $15 wire fee to wire money IN to my account to pay them. Their website has failed to process my payment twice in the 18 months I’ve been a hostage, I mean customer. I am using my Andrew’s account and somehow their antique system still botches the payment. For the cherry on top, they charge me a late fee when it happens. I was able to get them to credit the fee but even that took 2 months and in the meantime they mail you nasty letters telling you you’re late. They did finally reverse one of the fees but somehow this math was too complicated and resulted in my payment being applied as principal only and not counting as my normal monthly payment. So guess what, yep another late fee. Please God, let me off this ride. My personal favorite is when you call them they make you go through the entire phone selection tree, put you on hold for about 5 min, then tell you their closed and the call disconnects. It’s a full on county fair goat-roping with these clowns. I can’t wait for interest rates to go down so I can refi and ditch Andrews.
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Pretty cool
I just signed up for retinal scan, Andrews is always at the forefront of the technology wave. I don’t get the same level of service with my other bank, that’s for sure. Andrew online banking app is world class. I have been banking with them for over 30 years and they never disappoint.
Andrews Account ease of use
For a number of years I did not try to do anything with my Andrews Account. I first opened in the 1980’s in West Germany (Frankfurt headquarters of the Information Management Division) , when I came home to the States it seemed like I had nothing but trouble getting thru to this account. This current application has changed that entirely! I can get through with pout constantly fighting with passwords and what went where. The people of the phone service and accounts were fabulous!!! But the old app caused me to call them frequently. To sum up I really like this app! .
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REVIEWS??
Very good app! I have banked with several different banks and credit unions but, none of their apps that I have used have matched This one. Though there maybe one, I don’t know about it. I’m not saying that AFCU is perfect by no means but, I do and have trusted them for over twenty years. Thank you to all on the team that make it work .
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Really intelligent banking application
It appears that for every update made this application gets better. It may take some time to adjust but once you figure out the new stuff I find it awesome. Have yet to run into any major problems on the app so KUDOS TO ANDREWS. So not like other banking applications I’ve used so I appreciate the easiness of the application. Thanks
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AFCU is the best!
Andrews is truly a blessing to me. Because of medical problems, doing minimal of running errands is not convenient for me at my 68 year old (next month), but with their online banking and other services they give, I have peace of mind about my bills being paid on time. I had tried numerous other banks before banking with AFCU and one a scale of 1 to 10, Andrews is the only 10 that I ever experienced. Thank you so very much for the financial peace of mind in my life
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Simple & Powerful: This App Makes Life Easier
I've been a huge fan of Andrews FCU for a while, but their mobile app really takes things to the next level. Forget trekking to a bank branch – this app lets you manage your finances entirely from your phone. It's got everything you'd expect (mobile banking, bill pay, etc.) but with way more features than I've seen from other banks.
Seriously impressed, Andrews FCU! This app is a lifesaver for anyone who wants to bank on the go.
Seriously impressed, Andrews FCU! This app is a lifesaver for anyone who wants to bank on the go.
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Andrews Account ease of use
For a number of years I did not try to do anything with my Andrews Account. I first opened in the 1980’s in West Germany (Frankfurt headquarters of the Information Management Division) , when I came home to the Zeus it seemed like I had nothing but trouble getting thru to this account. This current application has changed that entirely! I can get through with pout constantly fighting with passwords and what went where. The people of the phone service and accounts were fabulous!!! But the old app caused me to call them frequently.
To sum up I really like this app!
.
To sum up I really like this app!
.
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