Best Service in Banking anywhere.
My wife and I joined BTR right after we got married in 2010. We were with one of the BIG banks and were feeling like a number instead of a local person that loves the community. My friend was the president of the bank we left. It wasn’t long before he left them for a much better outcome as well. Since the move, we have never had a second of regret. BTR always makes us feel special and valuable as customers. I want to commend your business model. I believe if the businesses here were more caring for the individuals of the community, we all would be better off.
Thank You all,
BDG
Thank You all,
BDG
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BTR APP
The app has lots of info about the different services. The balances are hard to understand considering the posting days. Therefore hard to see quickly what the actual available balance is.
Great App!
Makes my business banking easy and saves so much time. Instead of going to the bank each time a client gives me a check, I can now deposit quickly from home or work.
Pending Balance
It would be nice if the App would show the account balance and pending account balance, which would include transactions that are pending.
Frustrated
At first I really appreciated the simplicity of this app. But I am so fed up with transactions list. I can check my balance on Monday at 10 AM, and everything is good in the green but by Tuesday morning because several transactions were pending (I guess?) not so good. There needs to be a way to note that transactions are pending. If I check my balance & available balance is right, then I should be able to trust that number.
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Please mark pending transactions!
For the most part, I like this app. I don't expect anything flashy from a small local bank, just good functionality, and this app has it. I like that I have access to bill pay and the ability to transfer funds between accounts. I like that I have to enter my password every time I use it.
I only have one complaint, but it's a big one. On the transaction history screen, it lists all transactions, processed and pending, but it doesn't mark which ones are pending. Because the account balance listed does not take into account pending transactions, it makes it impossible to know how much money you actually have available. Please fix this! A simple asterisk on pending transactions would make this app 100% more usable.
I only have one complaint, but it's a big one. On the transaction history screen, it lists all transactions, processed and pending, but it doesn't mark which ones are pending. Because the account balance listed does not take into account pending transactions, it makes it impossible to know how much money you actually have available. Please fix this! A simple asterisk on pending transactions would make this app 100% more usable.
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Inaccessible
I can no longer use the app because I need and update that's not available.
