0 User Reviews

Zen Labs LLC (CA)

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False advertising

I had bought the year unlimited pass to use more of their app. It won’t let me sync any with the one that I purchased the pass from. I emailed support and got no response. If I would have known I wouldn’t have access to more apps, I would have save me the money.

GreenPanda789

3 days ago

Response from developer

Hello! I'm really sorry about this experience! As we would love to look into this further, kindly reach out to our support at contactus@zenlabsfitness.com and we will be sure to assist you right away. Look forward to your email.

Always prompt for a Community highlight

The app never opens directly to the workout but instead always opens to a community highlight. Also, there is no opting to change the workout intensity based on fitness level.

Boarder516

a year ago

Response from developer

Hi there, you may disable the community highlights in the settings of the app if you do not wish to view these. If you have any questions or suggestions, feel free to reach out to our support via contactus@zenlabsfitness.com.

I squat everywhere now!

Ever since I have used this app, I haven’t paid for rent or utilities for months! Thanks squatter fam!

Chrissy97470538

2 years ago

Response from developer

That's a GREAT NEWS! We are glad you liked the app! Take care! :)

Ripped off and so disappointed

I have no issue paying for an app and I did. Now I can’t use it because they starting charging a monthly subscription fee and don’t grandfather in those of us who paid for it!!! I’ll be deleting every Zen labs app and never using them again. I understand changing business models but doing it this way is a big fail.

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ATX Rough Rider

4 years ago

Response from developer

Sincerely apologize for this. Please email us at contactus@zenlabsfitness.com and we'll make this right. You can still get a full refund and the latest update will grandfather early users. The subscription allows us to add new apps to the network, add new features to existing apps, and pay a royalty to the composers, authors, publishers, artists, and copyright owners who create the music you love in our streaming services. Subscribers now have access to pro features across all Zen Labs apps and music streaming across them all.

Paid for the app and now they want a subscription fee

To say I am unimpressed would be an understatement. I have no issue paying for an app but why was I not grandfathered into this? Maybe make a new app for your subscription service. What could possibly be gained from a subscription on an app that simply tells wen to perform the same exercise over and over? Would not recommend any Zen labs products, can’t trust they will stand by their you even when you spend the money.

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RocCityPop

4 years ago

Response from developer

Original legacy users are grandfathered in. All workouts remain unlocked. Sincerely apologize for this. Please email us at contactus@zenlabsfitness.com and we'll make this right. The subscription allows us to add new apps to the network, add new features to existing apps, and pay a royalty to the composers, authors, publishers, artists, and copyright owners who create the music you love in our streaming services. Subscribers now have access to pro features across all Zen Labs apps and music streaming across them all. This way legacy users are not affected, but all subscribers get access to more content.

Subscription

Another developer drops paid app for subscription. There are plenty of apps that don’t have subscriptions. Don’t fall for the trap.

jbmaluk

4 years ago

I paid for apps ! Now they want me to subscribe

I paid full price for the set of these apps for full access now they have locked my apps and trying to charge me $4.99 a month for unlimited access. What a joke. Why did I have to pay for them in the first place ?

AaronTimmonds

4 years ago

Response from developer

$

I paid a few bucks for this app years ago and have used it for years. It’s a glorified chart telling you how any sets of how many reps to do each day. It’s basic, nothing worth paying this surprise monthly subscription Zen labs is foisting upon us to double dip I into our pockets.

REB54321

4 years ago

Days are locked

OK so I was liking this app until after the recent update. Now everything is locked. I am on week five day too, and every day from here out is locked. Why? I try to purchase the monthly plan and it doesn’t allow me to. This is frustrating and if it can’t be fixed and I need to find another squats App

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dd1768904567

4 years ago

Upset

I was loving this app. I had 2 weeks left to finish the challenge. When I opened the app today I was locked out. I paid for this app and now I can’t access this. So not right!!!! They want me to pay for other challenges that I will never use. I am very disappointed.

NoGerms