BD drink
Mungbean drink
Good app support and CS
Customer service is very accommodating
Pointless
In the latest version, they’ve made it impossible to scan your code for points unless you have location enabled. Why? It didn’t use to be this way. What is the point of this app if not to collect and redeem points for drinks? They’ve just made this app completely pointless. Once I’ve used my leaves, I’ll delete this app and stop going to 7 Leaves as often as I used to.
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Yum
Love my Tea from 7 Leaves. I often ask for specialty orders and they are always patient and accommodating, friendly and attentive. They work to create what I am asking for.
Awesome job, Andrew
Andrew helped me with my order with professionalism and patience. I needed a pick me up drink and my drink was perfect. I will be back soon.
My favorite drink not on menu
Love 7 leaves and want Orange Dream to be official on menu or secret menu
Love love love your house coffee
I will
Always go back for the iced house coffee. It’s my pick me up and it gets me through the day
Always go back for the iced house coffee. It’s my pick me up and it gets me through the day
New App…BIG Downgrade
Ever since they relaunched the “new” app, I haven’t received any leaves for any of my purchases. I used to always scan for leaves before paying but it’s pointless now because my points haven’t updated since the new app launched. I’ve tried reaching out to customer support and there’s no response. I’ve even asked employees in store if I’m doing something wrong when I scan but they’ve assured me that my account & QR code are linked… I’m just not receiving leaves. I much preferred the old app where I could collect leaves after each purchase, redeem, and even get special deals. I’ve definitely been going to 7 leaves a lot less because of this inconvenient app update.
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Good service
Great service
Maybe I’m doing it wrong
I regularly order from three different locations, but in order to find the locations, I have to scroll through a map. There is no search function. It’s so frustrating. UPDATE: the new version of the app is much worse than I thought. Redeeming rewards is much harder as well as very confusing. I deleted it. The prices are not worth it without the rewards and convenience.
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So yummy
YUMMY
Always missing points
Previously missing points from purchases before. Now, missing points because there is no Gmail login available.
Misleading Point System
I had downloaded the app expecting to get points (leaves) after paying $20 and checking 48 hours later the app still states 0 points. It’s just irritating because I can earn rewards from paying. Very disappointing.
New APP downgraded
I’ve gone several times and my leaves remain the same. I’ve emailed support and never responded. I keep my receipts now just for that matter!!
Love the App and rewards
My home store is in Downey, I love ordering on the app on a day my schedule is tight.
Points
Ever since the new update, I don’t get my leaves points even after they scan. It has stayed to 54 since the update and I’ve gone and got it scanned five times now, nothing.
Downgrade
This new app is horrible. I used to be able to just scan my code by clicking on it. Now I have to enable location to get my own QR code? The only reason I used this was to collect and redeem leaves. Now they’ve made it almost impossible to do that. What is the point of this app anymore?
The house coffee
One of the best coffees
Rewards
When i ordered boba in person and scanned the QR code I didn’t get any leaves for my past few orders
Best coffee !
Customer service is very helpful and fast. Love the coffee! All in one get place for my morning coffee runs ! Thanks guys!
