Trash
App hasn't worked in so long. It just stays at the logo screen. Used to work great.
New update sucks
I have been a Coffee Bean customer for over 10 years in this new update isn’t easy on the eyes. The point system also changed, while I had a free drink waiting once the points changed I no longer do. I wish I had a warning. I would’ve gotten my free drink weeks ago. Everything is very jumbled on the main screen you can’t tell which rewards you’re eligible for because everything is the same color. Not very happy. But then again I can go somewhere else and get coffee just the same.
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pot of greed
the only good thing about this store was the rewards and points and come to find out they increased the reward value thing… this ruined my day goodye
New upgrade= downgrade
The new design is overstimulating and therefore hard to keep focus and look for what you are looking for
App efficiency
Love that there was an update made to the app recently however I notice that CBTL still hasn’t made the app more functional and efficient when it comes to ordering. If you change locations or change drink size you have to restart your order. This lack of efficiency and duplication of efforts makes me less likely to order and instead end up going to it’s competitors like Starbucks whose app is much more user friendly and easier to place orders.
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