Email verification
I would really like to use the app but I haven’t received an email verification for me to access the app. Why does it take so long? I’ve been waiting for an hour now. I even checked my junk mail. Nothing.
Needs SERIOUS fixing
This stupid app won’t save my card info, so I have to take out my card and reenter it every time I order, which I don’t feel safe doing in public places
Get coffee somewhere else
This app has had problems for over 5 years for me and my wife. Constantly never giving the reward points. Barely has any free promos. When you don’t get your points on the app the first time, you basically aren’t aware. Then the next times you are told to use the receipt to manually submit a claim. Then when you go to make a claim it will freeze up just before requesting a claim. It does this one two brand new phones, always current new phones, 1 google phone and 1 iPhone. So there’s really no excuse other than poor app build or I am assuming purposely done.
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Terrible update
The rewards required for a free drink went up 40%, the birthday reward has been changed from any size to regular size and is only valid for 3 days instead of a month, and all the prices in my area have gone up by a dollar or more. I've honestly stopped going since the update because I have so many local coffee shops in my area it doesn't make sense to go here when I'm unhappy with the changes.
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The Best
I’ve been going to Coffee Bean for 30 years since I started college. As my kids were growing up, they loved all their blended drinks (non caffeinated lol) and now as they are in college and beyond, they still love going to Coffee Bean. As far as the app, it’s simple and user friendly! Haven’t had any issues!!
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