Menu
You can’t look at the menu unless you’re ordering and if they are closed you can’t schedule ahead so you can’t see the menu unless it’s business hours
This place is great, the app is ok
Everything else about Better Buzz has been great, the food and drinks are consistently good, and the staff is always friendly and helpful.
The only area that could use improvement is the app. I had trouble redeeming rewards, and instead of simply scanning a barcode, the staff had to manually enter my reward code or phone number, which feels less efficient than it could be.
I also found the app a bit difficult to navigate. For example, it wasn’t easy to select decaf options, and I couldn’t find an add-on for sweet cream. It feels like the app could benefit from a more thorough usability review before new features are released. Improving the user experience would make ordering much smoother and better match the quality of the in-store experience.
The only area that could use improvement is the app. I had trouble redeeming rewards, and instead of simply scanning a barcode, the staff had to manually enter my reward code or phone number, which feels less efficient than it could be.
I also found the app a bit difficult to navigate. For example, it wasn’t easy to select decaf options, and I couldn’t find an add-on for sweet cream. It feels like the app could benefit from a more thorough usability review before new features are released. Improving the user experience would make ordering much smoother and better match the quality of the in-store experience.
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Great Place and Experience!
Always great customer service and wonderful coffee. Fun atmosphere with amazing staff.
Coffee Review
New Location same great service
First time
First time here and went through the drive thru. The speaker or the person couldn’t hear me correctly. Had to repeat multiple times and got to the window and the order was still wrong. I downloaded the app for the first time and when I went to scan for past purchase to get my points, I had to go back into the store and ask for the QR code receipt. Not a good first impression.
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