HATE the App, love the Coffee
I LOVE Black Rock coffee! I might be addicted. However, I HATE the app. It’s unnecessarily tedious. There are at least 12 steps to place an order for one item only!! It’s so irritating, and so slow! The app itself is slow, not just because the amount of steps:
Pickup/ delivery
ASAP/later
menu
size
Confirm phone #
Payment ….
Update requests:
- FAVORITES: location, menu items
-DEFAULTS: ASAP, pickup, medium, payment choice
REMOVE: phone #- if we are logged in, this step isn’t needed!
I order Dutch Bros in half the steps!
Pickup/ delivery
ASAP/later
menu
size
Confirm phone #
Payment ….
Update requests:
- FAVORITES: location, menu items
-DEFAULTS: ASAP, pickup, medium, payment choice
REMOVE: phone #- if we are logged in, this step isn’t needed!
I order Dutch Bros in half the steps!
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I love it
The best coffee
Don’t waste your time ordering on the app
Placed the order at 10:34, said the order would be ready by 10:45 got at the store at 10:46 and by 10:57 they were just starting to make the order. If we would’ve just came in or went through the drive-through, we would’ve had our food faster. Annnnnd the food was cold once we got it… Loved eating a $8 cold and hard bagel that sat out for 30 minutes. Thanks
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Really Cool People & Coffee
Everyone is so nice and the coffee is amazing!
Black rock
Coffee really good
