Location does not work
I input my zip code and it gave me a location that was 13 mins away from the zip code I was in. I had a black rock barely 5 mins away from where I was but since I trusted the app when I finalized the order my drink was water down and was not what I expect because I trusted your guys app to pick the closes location when it was in fact out of the way.
Show more
Online order never on time
Every time I order online it is never done by the promised time. I’d give 5 stars if it was. When I order and leave to pick up on my way to work and it gives a time to be done, I expect it to be done at the promised time to plan my drive.
Strength down
I get the exact same shaken espresso every time with an extra shot and it now seems watered down and definitely not as strong as it used to be. I go to the same location every day. And unfortunately probably won’t go anymore
A1
I like Black Rock. Convenient locations. Lots of flavor options. My favorite is sugar free Hazelnut. Reward points called Bolts have to be collected through the app, so be aware of that. Service is friendly. Good coffee no complaints
Black rock
This place changed my life! It rocks so hard i cant go a day without it 😊
