Amazing
Honestly, in my opinion, I think they’re better than the Starbucks when it comes to their taste and pricewise. They’re about a dollar and a half cheaper which I think does make a difference. All the staff is always friendly. And I absolutely love coming here and I like that. I can order way way in advance.
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I neeeeed you to listen!!
This is the best app I have ever used, black rock is awesome I LOVE IT a free medium drink is perfect!
Randomly stopped texting delivery updates
Not sure if I need to update or something (I don’t have the option) but the app stopped sending me any kind of text update when I order delivery so now I just have to keep checking the app to wait and see if it says delivered and that’s inconvenient as hell
Location does not work
I input my zip code and it gave me a location that was 13 mins away from the zip code I was in. I had a black rock barely 5 mins away from where I was but since I trusted the app when I finalized the order my drink was water down and was not what I expect because I trusted your guys app to pick the closes location when it was in fact out of the way.
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Online order never on time
Every time I order online it is never done by the promised time. I’d give 5 stars if it was. When I order and leave to pick up on my way to work and it gives a time to be done, I expect it to be done at the promised time to plan my drive.
