Bad
Won’t let me create an account here or on the website
Reward System Bad Changes
It is ridiculous that you have to rack up 450 points to get a free drink, especially considering the minimal splint of points afforded every visit. At least other places like Starbucks give $20 off free merchandise with 400 points. With this app, it’s barely enough to get a free drink before you are forced to restart the cycle or accept a mediocre discount. Most customers are only interested in occasionally getting a free drink not having to work to get a free drink 😐.
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I'm honestly just confused on what this app does. I can't place orders on it, yes i can see the menu but why would i need an app when i can get look up their menu online or view the menu outside
App won’t update correctly
I’ve been at Platinum for over a year but the app still shows me as gold and won’t give me the correct rewards. I saved the message stating that I’m at Platinum. I’ve completed updates, logged out and in again, etc and still nothing. I don't want to delete the app for fear of losing even the gold status and starting over. Menu also needs work. Please make this more functional. I don't want to change coffee shops because of the app malfunctions.
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Best Staff!
The girls at the Sioux Falls, SD location are truly the best! Always so upbeat & kind! Won’t go anywhere else now!
