Apple Pay Glitch
It wouldn't let me pay, no matter how many of my Apple Pay settings I changed. I also tried changing my order, tip amount, email, just about everything, and I still couldn't pay. I even deleted the app and redownloaded, and got new reasons I couldn't pay every time I tried. I still love La La Land, but this was seriously annoying.
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Impeccable Service
The entire team at the Southlake location is more than amazing. They are always welcoming, patient and friendly. I love them all so much! I am a lifer!!!☺️🩷🤗
Mediocre app for such a cool company
I go to La La Land at least once a week and I never use the app if I can avoid it- not even to log points. It’s so unbearably slow and not intuitive at all. I get stuck on loading screens and have to exit out and cancel the whole order often!
Mobile Order disaster
It's been impossible for me to submit a mobile order on their app. Every time i try to place my order, im met with errors.
Too many clicks for a simple latte
Make ordering a latte quick and simple. Default the shot size, let me choose to deviate the milk. Theres too many mandatory clicks.
