La La Land Cafe User Reviews

Customer Experience

Positive experience30.8% of reviews
Neutral9.2% of reviews
Negative experience60.0% of reviews

~ Based on 260 written reviews from the US App Store.

What users say

Is La La Land Cafe Safe?

La La Land Cafe appears safe based on user ratings. AppsHunter Safety Score for La La Land Cafe is 94/100.

This assessment is based on 16,946 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.3% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 16,946 App Store ratings for La La Land Cafe.

Is La La Land Cafe Legit?

La La Land Cafe appears to be a legitimate app. AppsHunter Legitimacy Score for La La Land Cafe is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

goat

goat

No way to choose the coffee

No way to choose the coffee when you get to the part of expresso or matcha it got stuck in there, I have been trying to place a order from la la lands for WEEKS now and I’m still having this issue that prevents me to order with them

Amazing

I love La La land coffee

Horrible App

This is the least user friendly app I have ever used. It is constantly bugging and deters me from ordering from Lala.

Lala boi

Always hits on a Sunday morning pick me up βœ¨πŸ’›πŸ«°πŸΌ

Glitches!

This app is a glitchy mess. I don’t understand the positive reviews. I have a new 17 pro. Location doesn’t work. My orders have been lost. I sit and wait for loading between the screens. Problems problems.

Why no Apple Pay?

Would give this 5 stars bc love La La Land but what happened to Apple Pay? Hoping it’s temporary.

Could be way better

Slow and laggy. Hard to navigate.

Concerned customer

Service is very slow. Staff is stupid and more interested in talking aboit makeup tips then serving customers. When paying an average of seven dollars for a drink of coffee service shoild be better

Always loading

Buffers for 20 min and cancels your order

Freezes

I can get as far as selecting the size drink I want. After that the whole app freezes and I am forced to close the whole app. Which does nothing btw. Completely useless. Uninstalling.

Pre order never works

This app is trash, pre order never works. What’s the point then anyways

Rewards Not Working

I love the rewards tiers with La La Land - theoretically - they just don’t work on the app. I live down the street from a La La Land in an area extremely dense with coffee shops. I have chosen La La Land over others in the past because I was motivated to get to the next tier where I can get a free pastry with my order. Now that I’ve reached it, it never shows as an option in my cart, I never feel motivated to go over the other places. It was what set La La Land apart from the other cafes, is that they cared about loyalty, but I keep updating the app and contacting support and they don’t fix it, so I don’t feel inclined to go anymore.
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The app is buggy and the base recipe isn’t listed so you don’t know what you’re customizing

Love the products hate the app

Slow

Slowest app I’ve ever used figure it out

slow.

I had to redo my order multiple times and every time I went to go check out with Apple Pay it kept saying that there was an error until I officially closed on the app and went back into it. The website the exact same way also.

Coffee is great, app not so much

App is super flaky. Makes it hard sometimes to order coffee. Shouldn’t be hard.

Glitches

Can’t click Espresso or Matcha in the app.
Or Iced or hot

For the Lala latte, upside down latte

Can’t add cart history. Can’t scan pay in person like it says on the app

More customization

Would love the option to add more ice and an extra shot!!

Review

The app never works takes forever to load and when
selecting a β€œfavorite drink”, always says unavailable.