May 2018
this isn’t working :(
Printer is Great! App is Horrible
My printer works great and the app gets the job done, but it’s very clunky to navigate. This is shocking considering it’s the only way to send photos to the printer and it has been in use for several years. There needs to be more photo quality editing. I would like the banners to be easier to find and the ability to put cute stickers on the photo, like a nice photo booth. The app should connect to the phone settings smoothly so that you can connect to the printer using WiFi easily. All together, the user experience is confusing and non intuitive. Given that I’m adept with computers, this is unacceptable. Overhaul this so I can do nicer photos please!
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Printer won’t connect
I just bought the Instax share SP-2 after wanting it for the longest to see complaints that the new update is terrible & that i’m suffering through it too. the app says i need to connect the printer thru the wifi but the SSID for the printer won’t show up. even when i type in the name of the SSID it says it can’t find it. I have an Iphone X & am on IOS 11. i hope this issue is fixed soon & that i didn’t just waste my money
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Loved it, now useless
Please update the app! I bought my instax printer sp 1 about 2 1/2 years ago and printed amazing photos from this printer. It’s a easy app to use where I can pick and choose which photos from my album I want to print or reprint again. However, nothing works now as I go to reach for my printer. My printer is connected and when I go click print photo- it says the printer is not connected and that I need to update the app but the app is already up to date from what the Apple store is telling me. This is frustrating knowing that my printer is in mint condition because I still keep it in its bubble wrap slip and box when I first purchased and now it won’t print my photos which makes it useless! Plus I had also recently purchased new batteries for this baby which are not cheap. Fix the issue please! I would like to continue to use my printer!!!!
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Frustrating!
I’ve had this printer and app for years and never had any issues until yesterday when I tried to print photos for the first time in a few months. It printed the first print fine but when I refilled it the printer spat out ten prints with no photos (total waste of 10 prints) and now it won’t print anything!!!
App keeps saying to download new version and can’t connect to the printer even though the WiFi says it’s connected to the printer.
Please fix!!! I love this printer and is useless without the app 😔
App keeps saying to download new version and can’t connect to the printer even though the WiFi says it’s connected to the printer.
Please fix!!! I love this printer and is useless without the app 😔
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Unhappy
I've been trying to print out some of my photos for a couple of days. I've made sure everything is on and ok. I'm on the app and i go to print out my photo. I go to " connect and print" I press it. I wait a couple of seconds and it goes to " download the latest application" I've downloaded it but still unable to print . VERY DISAPPOINTED!!! Use to be very easy and printed the photos in seconds
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Basic, functional, needs improvement
This needs some work to improve. It does the basic task of connecting to an Instax Share printer, so it works. That said, it’s a bit clunky for an app. It’s a little slow. It hasn’t been optimized for iPhone X yet. For some reason it won’t display Favorites from my photos, but is able to display all the other albums (I had to make a specific “to instax” album, go into my favorites, add the photo to the new album, then go back to the app to print).
Lots of room for improvement, and with the release of the SP-3, hopefully that will continue.
Lots of room for improvement, and with the release of the SP-3, hopefully that will continue.
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Really good
I dont know why people are having problems but it works and all my pictures are there plus it’s really fast
I don’t get it
The app use to be so easy to use an now I just got new batteries an more instax paper an the app isn’t working :/
App wouldn't connect to printer!
Ever since I updated my iPhone to iOS 10, my app stopped working and I haven't been able to use my printer. I have the SP1 Printer and I have no problem finding it and connecting to it via setting--> wifi but every time I open the app, it always says "cannot connect to printer". I've called fujifilm a year ago and they keep telling me the next app update will fix the problem. It's been a year and two updates and the problem still persists !! I've only had the printer for a year before the new iOS came out and the app somehow became unable to connect and my printer has just been wasting away. I'm very upset as I spent a lot of money on the printer. If this is some ploy to get customers to switch out the SP1 Printer for the sp2 and sp3, despite the app claiming to work for all three, I would be very disappointed.
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