Air New Zealand OneSmart User Reviews

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Leave a Review Air New Zealand OneSmart
  • Needs modernising

    OneSmart needs serious modernising, more currencies should be added, money transfer should be immediate and Apple Pay added.
  • Great Option for Currency Card

    Love being able to preload currency when the exchange rate is looking good.
    Find the card widely accepted and easy to use when purchasing.
  • Forgotten password

    Sometimes when I go into it it shows as forgotten password but won’t allow you to do anything. I end up deleting reinstalling. Happens very regularly.
  • Very poor App

    This app works well when it works. But my experience has been that about every 2 to 3 days the App will not open. It opens with the message that I have forgotten my password and an email will be sent to allow me to reset my password. This message has never been sent. The only solution has been to delete the App and reinstall it - every two to three days.
    This app needs a serious update. When it’s working it’s great and useful, but its failings at log in are terrible and annoying.
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  • A very average app

    This feels kind of pointless now - it’s slow, clunky and rather unnecessary as an app. If you’re smart with your bank card, you don’t need this OneSmart card or app. The app has your latest balance but doesn’t update the transactions fast enough and why does it take a day for a top-up to go through? An unloved relic …
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  • Can’t use app to load money via Bank Transfer

    Disappointing that you can only do debit card loading through the app, and not via bank account.
    This is a bit of a faff having to log in through the website etc to do it.

    You can do it with the Wise Card app, which is a much more convenient way of doing it.
  • Easiest card

    This is the second time I have used this option for travelling. So much easier having the money in Australian currency rather than trying to work out what the actual charge from NZD to AUD would be for each transaction.
  • Love my one card

    So user friendly and you get airpoints!!
  • Easy and safe access to paying for stuff

    This app has been great while I travelled. I could pay anywhere in the local currency. I could also see where I stood financially with a quick check of the app.
  • Super handy everywhere

    I have referred numerous people to use this card, it means you don’t need cash until you arrive at your destination. The ability to preload into a variety of currencies is excellent can’t recommend it enough. If your not sure, I’d say it’s the safest way to travel with money

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