Leave a Review Bank of Stockton Mobile
BOS app
It’s good except the occasional mobile deposit photos don’t always capture the images well enough, despite accepting them. Have had to take some checks to the bank.Mezidich
Check deposit
So great to be able to deposit checks without making a trip to the bank.Lybrater
WoW! Awesome service!
I bank at the Pine Grove, CA branch and have found that the ladies there are absolutely outstanding. Whenever I have a question, they never hesitate to answer fully and clearly so that I understand. I’m totally stunned by their excellent customer service skills! As a supervisor in a call center for 20+ years, it’s rare to find this level of service. Not only service, they treat you like gold every time I call or visit! What a wonderful bank! I highly recommend everyone to use this branch! Kudos to all!Show lessAbby Ken
GREAT BANKING FEATURES!
I have use online banking for ages...BOS makes the whole process so simple. It’s so easy to get a daily snapshot of what has come...or gone... from your accounts. Paying a bill, transferring to and from accounts or just sending money to a friend...it’s all a your fingertips.JSD,ME
The Best Bank
Bank of Stockton has superior customer service. The app is easy to use and navigating to the options you need are a breeze. I also have 2 loans with BOS and the loan process in order to obtain them was easy the function online is secure and goes straight to the loan processor for the next step. Overall I’m proud to say I Bank at Bank of Stockton where they put the customer first and have staff that provides exceptional level of service!Show lessSha-Sha's Sweets
Bank of Stockton
Always great customer service no matter whether I’m in bank or talking to someone at 800 number! Love this Bank people always call you by your name and ask how you’re doing. Genuinely mean it!Nana53KS
Don’t like the online banking
Banks are now using the fingerprint to access online banking. Also, the transactions will post and give you your balance based on your recent deposit (credits prior to debits)and then the next day give you a different balance once debiting NSF fees because your credit gets moved and at that point you’ll notice that your debits posted prior to your credits. This happens a lot. Online banking shouldn’t show you that you’re in the clear of your technically not and get NAF fees anyways.Show lessGenevieve McNair
Needs better sign in
I don’t understand the point of having thumbprint validation if you still have to put your password in every time. Other than that, if someone only has checking when doing a mobile deposit, the app should know that there is only one account and it should automatically sync to that account.craewells
So much easier if you work
It is easier if you work or have limited access to transportation. You can even deposit checks. I keep better track of my account too.Stocktongirl59
Time for an Update
I can only check my account balances, not my credit. Which means I have to use the computer to make my payments (I didn’t know this till after my first bill was due and I wasn’t sure how to pay the bill)... also. Every time I try to do mobile deposits I have to submit my check photos at least twice. Then the last time I got called by the bank due to a bad image. On my end it was perfect. I live rurally, so having to actually go to the bank is a lot of time and effort.
I have used multiple banking apps, and this one, by far, is lacking many basic features.Show lessAlways Sam
