Leave a Review Travis CU Mobile
New Update Ruined Check Deposit Function
I have loved this app and never had any complaints. However with the recent update, I can no longer deposit checks with the app. It allows me to enter the amount, but when I tap the button to take a picture of the front of the check, the screen turns black and nothing happens. I tried multiple times, and restarted my phone; still doesn’t work. I hope this feature is fixed soon, as it is the most convenient part of the mobile app for me.Show lessDeveloper Response
Hello, please email us at appreview@traviscu.org with your contact information. We can assist you with the mobile deposit issue. We look forward to speaking with you. Thank you for your membership!Time and service
I’ve been with Travis credit union six years and I haven’t had a problem with them yet, the only true con they have is how secure they are and how many loops you have too jump through. But it helps me feel safe with my money. An amazing bank!Developer Response
Thank you for your feedback. We are happy to hear you are happy with our overall service level. We apologize for any inconvenience our security causes you but we take protecting our member's information very serious. Thank you for your membership!Please Fix your App!
Update! App still isn’t working properly. Still cuts off several choices for screens and is so oversized it’s hard to see anything. I’ve even tried deleting the app entirely and reinstalling to no avail. And no, I’m not going to change my entire phone settings just to placate this one app. Why is it like this? Please put it back the way it was!
I don’t know what happened to the app but all of a sudden everything is oversized and half the choices are cut off the screen completely. I can’t scroll properly and have a hard time accessing what I want. I didn’t see a recent update so I don’t know what’s happening but can someone tell me how to fix this!!!Show lessDeveloper Response
Thank you for your feedback, we are working to resolve this issue very soon. We apologize for any inconvenience this is causing you. In the mean time you can adjust the text size on your device if needed when accessing our application. Thank you for your membership.